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Date/Time: Sat, 18 May 2024 08:43:47 +0000



Cleared Trade Activity by mistake

View Count: 86

[2024-04-30 13:21:02]
User687917 - Posts: 70
Hello
By mistake I clicked on "Clear Trade activity", in Activity Log Windows of my Sierra Chart account, and everything I have been doing for years has disappeared.

Is there any way to recover it? I have made a backup copy of the program, through the program itself, as well as through RSync. Could I recover it by replacing some file of the Sierra Chart folder?
Date Time Of Last Edit: 2024-04-30 14:51:24
[2024-04-30 16:25:46]
John - SC Support - Posts: 31704
The Trade Activity Log files are located in the folder named "TradeActivityLogs" which is located under your main Sierra Chart installation folder.

If you have these backed up, then you can copy the files from your backup to this folder to recover the information.

If you do not have it, then look in the "Backup" folder under your main Sierra Chart installation folder and see if there are backups of the files in there and copy and paste them to the appropriate folder. Refer to the following:
Trade Activity Log: Restoring Backups of Trade Activity Logs
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-30 18:36:47]
User687917 - Posts: 70
Thanks
I think I was able to recover almost everything I had, except for yesterday, Monday 29/04/2024.

In the TradeActivityLogs folder I have "TradeActivityLog_2024-04-29_UTC.None", but not the one of my account, and this one apparently does not catch it when showing the Trade activity on Trade Activity Log - Trades (Window)

In the Backups Folder i found 2024-04-30 130103.TradeActivityLog_2024-04-30_UTC.125606.data
I have copied it to the TradeActivityLogs folder but it doesn't seem to catch that day correctly, it doesn't appear.

Anyway, thank you very much for the help
[2024-04-30 19:41:02]
John - SC Support - Posts: 31704
Try renaming the file "2024-04-30 130103.TradeActivityLog_2024-04-30_UTC.125606.data" to be "TradeActivityLog_2024-04-30_UTC.125606.data" and then see if you get the recent trades for the account 125606.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-30 19:56:36]
User687917 - Posts: 70
Yes
That's it
I renamed it and it worked
Thanks

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