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Date/Time: Sat, 18 May 2024 15:25:24 +0000

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Trade Activity Log No Longer Showing Trades AT ALL

View Count: 112

[2024-04-29 13:44:23] #1 [Go To First Post]
User450463 - Posts: 118
Update to latest version 2632. Trade activity log no longer shows any activity. Using IBKR. Double checked that I was using All Symbols, Non-Sim and the correct display dates. IBKR shows that I made the trades, Sierra shows nothing. Even if I change the display date back an entire month (I made dozens of trades) Sierra still shows nothing.

[2024-04-29 14:16:58] #2 [Go To First Post]
User450463 - Posts: 118
Attaching Trade Service Log.


Private File

[2024-04-29 14:30:54] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 14423
Can you show us a screenshot of the Trade >> Trade Activity Log >> DisplaySettings window, showing how the settings are set. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-29 14:31:04

[2024-04-29 15:03:41] #4 [Go To First Post]
User450463 - Posts: 118
Adding Display Settings. I haven't changed these in two years, just for the record.


Private File

[2024-04-29 15:45:34] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 14423
Reselect the Symbol. The particular symbol selected is no longer supported. It needs to be exactly in this case: "All Symbols". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-29 15:46:00

[2024-04-29 15:50:32] #6 [Go To First Post]
User450463 - Posts: 118
That did it. For what it's worth, All Symbols Non-Sim was still in the dropdown when I went to select "All Symbols". Thanks

[2024-04-29 15:52:29] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 14423
Ok we see why that happens. Next time you reopen the window if it is not already set to that symbol, it will not be listed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-29 15:52:40

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