Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 18 May 2024 13:23:22 +0000
problem with backtest /trading activty log
View Count: 308
| [2024-04-30 18:07:22] |
| tdd2672 - Posts: 58 |
|
Yes, I've triple checked the trade account. I've checked this on two different instances with two different accounts, data feeds, etc.
|
| [2024-04-30 18:47:55] |
| John - SC Support - Posts: 31704 |
|
Then the next thing is to make sure the files that contain the Trade Activity information are present. They are located in the "TradeActivityLogs" folder under the main Sierra Chart installation. Refer to the following that gives information on the files along with how to restore backups, if it comes to that: Trade Activity Log: Restoring Backups of Trade Activity Logs For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-30 21:22:57] |
| tdd2672 - Posts: 58 |
|
I appreciate the suggestions. However, nothing worked. I've since reverted back to a previous version, 2615. Everything regarding Trade Activity works as it should.
|
| [2024-04-30 22:10:51] |
| John - SC Support - Posts: 31704 |
|
I've since reverted back to a previous version, 2615. Everything regarding Trade Activity works as it should.
This means that it was something in the filters that you had set for the new Trade Activity Log, as the data is actually present. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-30 23:06:22] |
| Sierra_Chart Engineering - Posts: 14423 |
|
There is definitely not a problem with the interface for the Trade Activity Log. We need to see a screenshot of how the DisplaySettings are set.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: