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Date/Time: Sat, 18 May 2024 10:42:37 +0000



how to use chat window ?

View Count: 396

[2022-09-23 11:21:32]
oliviermo75 - Posts: 13
hi folks

I would to know if we can use the chat window ? and if yes how to use it exactly normally it must be really easy but it seems so complicate.
I found how to add user on the group i created and i would want to know how can search for a users?

When i click on search results ( list) i'm not able to type any text on the field :(

regards
Oliviermo75
imagechat_window.PNG / V - Attached On 2022-09-23 11:17:42 UTC - Size: 22.2 KB - 81 views
[2022-09-23 13:39:02]
Sierra_Chart Engineering - Posts: 14423
Refer to video number 10 here:
Video Library

It is important you are running the latest release of Sierra Chart:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-26 06:38:08]
oliviermo75 - Posts: 13
hi
Thank you for your reply.
My username is searchable

i followed your video however when i type my name on
NewChat -> Search Text (portion of username) value = oliviermo75 i click on [Perform Search] nothing appear on Search results (list)

Do i've to set something on my account in your website ?

Sierrachart version 2442 -64 bit
revision 43702
imagechat_sierra.PNG / V - Attached On 2022-09-26 06:28:22 UTC - Size: 15.25 KB - 72 views
[2022-09-26 08:39:15]
Sierra_Chart Engineering - Posts: 14423
You cannot search for your own username, you will get an empty result.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-26 08:39:21
[2022-09-26 11:37:16]
oliviermo75 - Posts: 13
sorry for the confusion
thk
[2024-05-03 15:31:35]
SW Trading - Posts: 1
Hello Sierra Chart Support Team,
i canĀ“t connect to the Chat Window.
All it says is "Reconnect Wait"...
Attachment Deleted.
imageChat Window.png / V - Attached On 2024-05-03 15:29:47 UTC - Size: 33.78 KB - 13 views
[2024-05-03 15:46:48]
Sierra_Chart Engineering - Posts: 14423
You must update Sierra Chart to the latest version. Instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-03 15:47:15

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