Support Board

Date/Time: Sat, 18 May 2024 13:53:44 +0000

Post From: Data Delay

[2024-04-24 23:05:54] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
The reason you still are getting the Delayed Streaming Data is because you have not connected to your live, funded, futures trading account yet. Once you have your account setup with Stage 5 and you connect to that account, you will start to get the real-time data. There is a "Verified Until" date associated with your account, which updates to 30 days in the future when you make the connection to your live trading account. This date needs to be in the future or you will not be able to get the real-time data for the CME Group. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing