Support Board

Date/Time: Mon, 20 May 2024 06:55:37 +0000

Post From: Important Priority Message to Transact Users

[2022-01-29 16:01:09] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Will there be any interruptions in connection to their data feed ? Yes, Transact support is being removed by Sierra Chart! You need to move your brokerage account and by not doing so, effectively you are disadvantaging yourself. Allow us to help you. You are staying with a substandard, and inferior system (Transact) which we are discontinuing. One example of this, is when trading with Transact, your OCO and bracket orders are not held on the server like they are with the Teton order routing service. Having server-side OCO and bracket orders is absolutely essential. Once again, we want to help you and give you the best service. Please work with us to do that. There are many brokers to choose from and they are all listed at step 2 here: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-29 20:32:03