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Date/Time: Sun, 28 Apr 2024 22:01:34 +0000



Post From: Trade filled by IB even though it was cancelled

[2013-12-19 23:23:02]
Sierra Chart Engineering - Posts: 104368
Something we just realized. After this line, there is no line indicating the order status went to Open:

Order 2013-12-18 09:20:11.002 SPY SPY 4 renko #3 ; User order entry 65 Limit 100 Sell 178.69 Order Sent ******** Open

It was stuck in an Order Sent state which makes sense as to why when you tried to cancel it, there was no response from TWS.

The focus of the issue, is why was there not a response from the API indicating the status of the order whether it was accepted or rejected. Please work with Interactive Brokers on this first. This must be the focus right now. After that question is answered and the solution is implemented, then your other concerns can be considered.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-07 00:49:05