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Direct MessagesDate/Time: Sun, 28 Apr 2024 19:07:26 +0000
Post From: Trade filled by IB even though it was cancelled
| [2013-12-19 17:59:55] |
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There was a reply from Interactive Brokers. When the open orders are requested from TWS, they send an end message indicating when all the open orders have been sent. If an order is marked as open in Sierra Chart but it was not in the open order list from TWS, then when the open orders end message is received, at that time the orders that did not received an update are marked as canceled if they are open. If we did not do this, then sometimes this results in orders displayed on a chart or Trade DOM that are actually not open/working anymore. This is yet another problem from Interactive Brokers. Periodically we would hear about this kind of problem in the past and we still do because the orders will still show on the chart for a certain period of time. There are just too many problems with their system. And Interactive Brokers did get the cancellation request. The possibility that they did not, is next to 0%. The log makes it very clear they must have gotten it. We take no responsibility here. It is quite clear that the Interactive Brokers order API is not well designed, this is very clear to us from an engineering perspective, and is not stable. This just yet another example, of the problems when using the Interactive Brokers system. The whole thing is very unfortunate for users and takes too much of our time dealing with these problems which we have no control over. In the case of futures trading, we would not recommend Interactive Brokers to anyone. In the case of stock trading, at the time this is the only option we have available for stock trading with low commissions. We should look at another option. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-19 18:05:45
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