Support Board
Date/Time: Sun, 15 Jun 2025 15:59:08 +0000
SC constantly cycles from connecting and downloading historical data
View Count: 298
| [2025-05-09 22:34:28] |
| moveupwithmike - Posts: 26 |
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I went away for a work trip all week. I returned today. I have done nothing different. This time when I login SC is just looping between connecting and downloading historical data. I reached out to Apex and they said my account is setup right. 2025-05-09 22:12:55.337 | Triggering next historical data download in queue. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Received logon response. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Server Name: . 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Successfully connected. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Trading is not supported. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: 6E 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: 6EM5.CME 2025-05-09 22:12:55.337 | Added historical Intraday data request for CLM5.NYMEX to the queue. 2025-05-09 22:12:55.337 | Intraday data recording state for symbol CLM5.NYMEX is set to download 'Pending'. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: CLM5.NYMEX 2025-05-09 22:12:55.337 | Added historical Intraday data request for CLZ24-NYMEX to the queue. 2025-05-09 22:12:55.337 | Intraday data recording state for symbol CLZ24-NYMEX is set to download 'Pending'. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: CLZ24-NYMEX. Market Depth data restarted. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESM5.CME 2025-05-09 22:12:55.337 | Added historical Intraday data request for ESZ23-CME to the queue. 2025-05-09 22:12:55.337 | Intraday data recording state for symbol ESZ23-CME is set to download 'Pending'. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ23-CME. Market Depth data restarted. 2025-05-09 22:12:55.337 | Added historical Intraday data request for GCJ3.COMEX to the queue. 2025-05-09 22:12:55.337 | Intraday data recording state for symbol GCJ3.COMEX is set to download 'Pending'. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GCJ3.COMEX 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GCJ5.COMEX. Market Depth data restarted. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GCM5.COMEX. Market Depth data restarted. 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: HGK5.COMEX 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MESM5.CME 2025-05-09 22:12:55.337 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NGM5.NYMEX 2025-05-09 22:12:55.338 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQM5.CME 2025-05-09 22:12:55.338 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: RTYM5.CME 2025-05-09 22:12:55.338 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: SIK5.COMEX 2025-05-09 22:12:55.338 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: YMM5.CBOT 2025-05-09 22:12:55.338 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ZNM5.CBOT 2025-05-09 22:12:55.361 | HD Request # 2553 | Downloading Intraday chart data for GCJ5.COMEX to the file GCJ5.COMEX.scid. Service: rithmic.trading 2025-05-09 22:12:55.361 | HD Request # 2553 | Download start date-time: 2025-04-28 10:50:26.000000. File last date-time: 2025-04-28 10:50:26.433000 2025-05-09 22:12:55.361 | HD Request # 2553 | Using server: rsc.rithmic.com port 50530. Use encryption. 2025-05-09 22:12:55.361 | Socket (4) | Creating socket. Using TLS 1.2. 2025-05-09 22:12:55.361 | Socket (4) | New receive buffer size: 0 2025-05-09 22:12:55.361 | Socket (4) | Connecting to IP: 216.57.156.163. 2025-05-09 22:12:55.381 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-05-09 22:12:55.405 | HD Request # 2553 | Sending historical data logon request message. 2025-05-09 22:12:55.467 | DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-05-09 22:12:55.532 | HD Request # 2553 | Requesting Intraday data. Start date-time: 2025-04-28 10:50:26. Record interval: 0. Symbol: GCJ5.COMEX 2025-05-09 22:12:55.575 | HD Request # 2553 | Receiving Intraday data for GCJ5.COMEX starting at 2025-04-28 10:50:26.433000 |
| [2025-05-11 10:48:29] |
| User431178 - Posts: 711 |
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Remove the non-rithmic symbols from your chartbook. CLZ24-NYMEX ESZ23-CME Rithmic Trading Platform Service: Frequent Reconnections |
| [2025-05-25 22:08:22] |
| Sierra_Chart Engineering - Posts: 19918 |
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Let us know if you need more help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-25 22:08:22] |
| Sierra_Chart Engineering - Posts: 19918 |
|
Let us know if you need more help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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