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Date/Time: Fri, 09 May 2025 14:12:11 +0000

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bars missing

View Count: 76

[2025-05-08 16:19:05] #1 [Go To First Post]
johanan - Posts: 4
can someone tell me what happen to my sierra chart, its receiving data but not showing any bar https://www.sierrachart.com/image.php?Image=1746721052914.png


Capture3.JPG / V - Attached On 2025-05-08 16:15:09 UTC - Size: 233.9 KB - 5 views

[2025-05-08 17:34:55] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 19529
We want you to open a new chart for that same symbol and let us know if you have the same problem. We need to see an image of that chart: Provide an image of the chart or Trade DOM, by following these exact instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-05-08 17:47:40] #3 [Go To First Post]
johanan - Posts: 4
new chart is ok, but its back to default. there are already a lot of settings i did, how to fix old chart directly? https://www.sierrachart.com/image.php?Image=1746726450907.png

[2025-05-08 18:55:55] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 19529
Try resetting the scales, on the chart you have an issue with: Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-05-08 19:11:08] #5 [Go To First Post]
johanan - Posts: 4
not working. the bar still missing, is it possible for remote assistance?

[2025-05-08 21:30:23] #6 [Go To First Post]
johanan - Posts: 4
never mind, found the issue.

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