Support Board
Date/Time: Sun, 01 Jun 2025 01:39:10 +0000
Subinstance loads only a single chart in the chartbook
View Count: 93
| [2025-05-02 23:55:49] |
| LongShortz - Posts: 18 |
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I have a chartbook that currently contains 2 charts. When I open it in the main instance, both charts load. When I open it in a subinstance, only 1 of 2 charts load. Is this a known limitation of some kind?
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| [2025-05-03 17:33:53] |
| Sierra_Chart Engineering - Posts: 19766 |
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No there is no limitation at all. See if the charts are listed on the CW menu at the top of the main window. Let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-03 17:41:06
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| [2025-05-03 20:19:29] |
| LongShortz - Posts: 18 |
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Thanks for the response. No, the second chart does not show up in the CW menu. I have a candlestick chart and a footprint. The footprint does not show up at all unless I open the chartbook in the primary instance.
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| [2025-05-05 15:25:46] |
| John - SC Support - Posts: 40127 |
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Keep in mind that each sub-instance is completely separate. So what you see in a chartbook will NOT be reflected in the chartbook in another instance. The only time these items line up is when you first select "File >> New Instance" to create a new instance, at that time the chartbooks are copied from the main instance to the sub-instance, but after that they are completely separate. So if you added the second chart in the main instance after the sub-instance was first created, then the sub-instance will only have the 1 chart. You can always copy Chartbooks manually between instances. Just make sure that Sierra Chart is not running at all (no sub-instances, no main instance) and then you can copy the chartbooks using the operating system tools. The sub-instance folder is located under the main Sierra Chart installation folder and is named SierraChartInstance_n where 'n' is the number of the sub-instance (the first sub-instance will be #2 - so SierraChartInstance_2). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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