Support Board
Date/Time: Mon, 16 Jun 2025 11:09:34 +0000
[Programming Help] - Data isn't working.
View Count: 247
| [2025-05-02 15:15:37] |
| Greg Gibson - Posts: 1 |
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My data isn't loading today. This is my first time having this problem. When attempting to load it reads, " Real-time subscription for instrument F.US.EP (corresponding to ID =1) is not enabled. Click here for symbol information Historical intraday Data Download failed error downloading historical intraday data for F.US.EPM25 instrument F. US.EP (corresponding to ID 1 is not allowed. Result =103. Num Quotes =0" I have not changed anything from past logins, I have been using the same symbol from CME in lookup symbol. Please help |
Attachment Deleted.  Real time save.png / V - Attached On 2025-05-02 15:06:19 UTC - Size: 17.62 KB - 95 views |
| [2025-05-02 16:10:33] |
| Sierra_Chart Engineering - Posts: 19924 |
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Activate the exchanges you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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