Support Board
Date/Time: Mon, 16 Jun 2025 11:20:22 +0000
unable to verify sierra account name/username when doing live trading setup request AMP
View Count: 227
| [2025-05-01 17:39:54] |
| User380380 - Posts: 1 |
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Hi, I've updated my sierra chart email to match my amp portal email address in order to verify and activate teton routing.I m still getting a "Failed to verify" error in the AMP platform setup portal. i did contact their customer support and they said can't do anything on their end, could you please guide me through what can done?
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| [2025-05-02 17:47:27] |
| Sierra_Chart Engineering - Posts: 19924 |
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This is something that AMP should be able to help you with. We will contact them for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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