Support Board
Date/Time: Tue, 13 May 2025 03:58:36 +0000
Limit reached on loading chartbooks
View Count: 61
| [2025-05-01 04:09:55] |
| User264623 - Posts: 30 |
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Having an issue loading more than 16 chartbooks. Each chartbook is the same set of 17 charts, but each chartbook is setup for a different futures symbol. Chartbooks load fine up to about #16 or #17. When I try to open more, the platform either freezes, or continues but fails to load any more chartbooks. Example: 16 chartbooks loaded fine. Opened 2 more chartbooks, and one populated with only 3 charts of the 17 in the chartbook, and the other chartbook didn't populate any charts. *Also when this occurs, none of the menu function commands work anymore. They are clickable, but they fail to function - (Close chartbook; Global Settings; Save As; Activity Log, etc). Happens with main instance and sub-instance. What is my resource limitation I'm running up against, so I can navigate around it? last chartbook to load was 6N, after this unable to load more. Message Log excerpt: 2025-04-30 22:09:45.975 | Chart | 6NM5.CME [CBV] 30 Min #4 | Chart data loading complete. 2025-04-30 22:09:46.008 | Chart | 6NM5.CME [CBV] #2 | Reloading chart. 2025-04-30 22:09:46.038 | Chart | 6NM5.CME [CBV] #17 | Reloading chart. 2025-04-30 22:09:46.060 | Unset | c_ChartDataLoader | Error creating async window. Windows error code 1158: The current process has used all of its system allowance of handles for Window Manager objects. 2025-04-30 22:09:46.060 | Unset | Unable to load data because there was an error creating the async callback window. 2025-04-30 22:09:46.060 | Chart | 6NM5.CME [CBV] #17 | Chart data loading complete. 2025-04-30 22:09:46.201 | Unset | Chart #3 has tagged chart #12 for full recalculation. Chartbook: 6N.Cht 2025-04-30 22:09:46.201 | Unset | Chart #3 has tagged chart #13 for full recalculation. Chartbook: 6N.Cht 2025-04-30 22:09:46.201 | Unset | Chart #3 has tagged chart #15 for full recalculation. Chartbook: 6N.Cht 2025-04-30 22:09:46.201 | Unset | Chart #3 has tagged chart #4 for full recalculation. Chartbook: 6N.Cht 2025-04-30 22:09:46.201 | Unset | Chart #3 has tagged chart #5 for full recalculation. Chartbook: 6N.Cht 2025-04-30 22:09:46.201 | Unset | Chart #3 has tagged chart #7 for full recalculation. Chartbook: 6N.Cht 2025-04-30 22:09:46.221 | Chart | 6NM5.CME [CBV] 300 Min #15 | Chart data loading complete. 2025-04-30 22:09:46.225 | Unset | : Array is unallocated. | Number times message added: 213 2025-04-30 22:09:46.225 | Unset | Array message repeat count limit reached. ---------------------------------------------------------------- 2025-04-30 23:56:51.128 | System | Software version: 2752 64-bit 2025-04-30 23:56:51.131 | System | OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 4070/PCIe/SSE2) 2025-04-30 23:56:51.131 | System | Primary Thread ID: 7660 2025-04-30 23:56:51.131 | System | Usage end date: 2025-09-02 2025-04-30 23:56:51.131 | System | Enabled for: Advanced Features 2. 2025-04-30 23:56:51.131 | System | Enabled for: Sierra Chart Historical Data Service. 2025-04-30 23:56:51.131 | System | Enabled for: Denali Real-Time Exchange Data Feed. 2025-04-30 23:56:51.131 | System | Enabled for: Delayed Denali Exchange Data Feed. 2025-04-30 23:56:51.131 | System | Enabled for exchange2: CME (Trading Account Required) 2025-04-30 23:56:51.131 | System | Enabled for exchange2: CBOT (Trading Account Required) 2025-04-30 23:56:51.131 | System | Enabled for exchange2: COMEX (Trading Account Required) 2025-04-30 23:56:51.131 | System | Enabled for exchange2: NYMEX (Trading Account Required) 2025-04-30 23:56:51.131 | System | Allow Support for Sierra Chart Data Feeds is enabled. 2025-04-30 23:56:51.131 | System | Current selected Data/Trading service: DTC - Sub Instance 2025-04-30 23:56:51.131 | System | Custom symbol settings values: enabled 2025-04-30 23:56:51.131 | System | Chart Update Interval: 500 2025-04-30 23:56:51.131 | System | Intraday Data Storage Time Unit: 0 2025-04-30 23:56:51.131 | System | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-04-30 23:56:51.131 | System | 2025-05-01 03:56:51 Local computer time in UTC 2025-04-30 23:56:51.131 | System | 2025-04-30 23:56:51 Local computer time in SC Time Zone 2025-04-30 23:56:51.131 | System | 2025-05-01 01:45:29 Server time in UTC 2025-04-30 23:56:51.131 | System | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-04-30 23:56:51.131 | System | Program path: D:\SierraChart\SierraChartInstance_2\ 2025-04-30 23:56:51.131 | System | Data Files path: D:\SierraChart\SierraChartInstance_2\Data\ 2025-04-30 23:56:51.132 | System | OS Version Number: 10.0 2025-04-30 23:56:51.132 | System | Locale Setting: C Date Time Of Last Edit: 2025-05-01 04:14:38
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| [2025-05-02 20:11:57] |
| Sierra_Chart Engineering - Posts: 19567 |
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This is a Windows operating system limitation and there is no solution other than to use multiple instances of Sierra Chart. We would recommend probably using about four instances with four Chartbooks per instance. There is no way around this. Windows is a Mickey Mouse operating system. What is my resource limitation I'm running up against, so I can navigate around it?
2025-04-30 22:09:46.060 | Unset | c_ChartDataLoader | Error creating async window. Windows error code 1158: The current process has used all of its system allowance of handles for Window Manager objects. Upcoming versions of Sierra Chart are going to be more resource efficient. We are actively working on that. But it is not going to likely make that much of a difference. Windows is still a terrible operating system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-02 20:12:52
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