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Execute and manage FXCM trades on SC

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[2014-09-30 02:09:18] #1 [Go To First Post]
Fxxtrader - Posts: 79
Hello, my broker is FXCM and I am using there data to generate charts. I would like to execute and manage my FXCM trades on SC. First, is there an additional fee for this service? Second, will the FXCM spread remain the same? Third, I have my login and password, but where do I get Tareget Comp ID, Target Sub ID, and under account, what goes there? Thanks Date Time Of Last Edit: 2014-09-30 02:17:52

[2014-09-30 04:28:49] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. No. 2. Yes. 3. Follow the set up instructions here: https://www.sierrachart.com/index.php?page=doc/FXCMTrading.php#Setup Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-10-01 16:50:52] #3 [Go To First Post]
Fxxtrader - Posts: 79
Ok thanks. I've requested the details from FXCM. I am using the FXCM data feed at present, not sure which price is being displayed as it is not exactly equal to the FXCM prices from their Trading Station. How do I check whether it's BID or ASK price is being displayed? And, how do I switch to and from BID to ASK price? Thanks.

[2014-10-01 17:10:34] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to this page: https://www.sierrachart.com/index.php?page=doc/doc_RecordingModes.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-11-06 14:27:46] #5 [Go To First Post]
Fxxtrader - Posts: 79
Hello, I got the login details from FXCM, how can I test to see if I am connected correctly to trade from SC charts? Thanks.

[2014-11-06 18:33:02] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What is the Global Settings >> Data/Trade Service Settings >>Service set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-11-10 22:45:15] #7 [Go To First Post]
Fxxtrader - Posts: 79
It is connected to FXCM FIX Trading. this is the error message I am getting Not connected to the Trading service. Select 'File >> Connect to Data Feed' to connect. You may need to reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed' \| 2014-11-10 17:43:59 * I've tried disconnecting and then reconnecting. I would like to trade directly from the SC charts.

[2014-11-10 23:00:12] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need to see the entire copy of the message log. Restart Sierra Chart and select File >> Connect to Data Feed. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-11-11 00:06:04] #9 [Go To First Post]
Fxxtrader - Posts: 79
Here is the message log. FXCM FIX Trading \| Connecting to address fixreal.fxcorporate.com. Port 8024. \| 2014-11-10 19:05:09 FXCM FIX socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2014-11-10 19:05:09 FXCM FIX socket (2384) \| Connected. \| 2014-11-10 19:05:10 FXCM FIX: Sending the Logon message. \| 2014-11-10 19:05:10 FXCM FIX socket (2384) \| Closed. No error. \| 2014-11-10 19:05:10 FXCM FIX socket (2384) \| Shutdown and closed. \| 2014-11-10 19:05:10 FXCM FIX: Socket connection was closed without any logout messages sent or received. \| 2014-11-10 19:05:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-11-10 19:05:10 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-11-10 19:05:10 Disconnected from FXCM FIX. \| 2014-11-10 19:05:10 Will reconnect to the server in 5.0 seconds Select 'File >> Disconnect' to prevent further connection attempts. \| 2014-11-10 19:05:10 FXCM FIX Trading \| Connecting to address fixreal.fxcorporate.com. Port 8024. \| 2014-11-10 19:05:15 FXCM FIX socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2014-11-10 19:05:15 FXCM FIX socket (2384) \| Connected. \| 2014-11-10 19:05:15 FXCM FIX: Sending the Logon message. \| 2014-11-10 19:05:15 FXCM FIX socket (2384) \| Closed. No error. \| 2014-11-10 19:05:15 FXCM FIX socket (2384) \| Shutdown and closed. \| 2014-11-10 19:05:15 FXCM FIX: Socket connection was closed without any logout messages sent or received. \| 2014-11-10 19:05:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-11-10 19:05:15 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-11-10 19:05:15 Disconnected from FXCM FIX. \| 2014-11-10 19:05:15 Will reconnect to the server in 5.0 seconds Select 'File >> Disconnect' to prevent further connection attempts. \| 2014-11-10 19:05:15

[2014-11-11 00:36:27] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The connection is not succeeding to FXCM. Make sure you have all of the connection details properly entered: https://www.sierrachart.com/index.php?page=doc/FXCMTrading.php#Setup Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-11-11 01:18:23] #11 [Go To First Post]
Fxxtrader - Posts: 79
I think I have all of the fields right based on the details FXCM gave me, I just checked again that I typed it correctly. The only field they did not provide me is the last field "Account." There I typed "Real." Is this right?

[2014-11-11 03:21:06] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For Account you need to use your FXCM Username. But that should not affect the login. Send us your FXCM connection details through an Account Support Ticket and we will test them: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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