Support Board
Date/Time: Wed, 30 Apr 2025 07:36:33 +0000
Unable to open trades
View Count: 28
| [2025-04-29 10:33:03] |
| JaGG2023 - Posts: 1 |
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Hi. I have purchased a topstep rithmic account in order to trade on sierra chart and according to my knowledge i have done everything right but i cant open a trade on this account. I need your help with it. I have attached the screenshot of pop up message when i open any trade. Looking forward to hear your reply.
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 topstep1.png / V - Attached On 2025-04-29 10:32:09 UTC - Size: 273.5 KB - 10 views |
| [2025-04-29 14:15:33] |
| John - SC Support - Posts: 39559 |
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You need to ask TopStep about that message. It is coming from Rithmic, which they use for their order routing.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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