Support Board
Date/Time: Wed, 30 Apr 2025 10:43:32 +0000
Charts failing to fully reload
View Count: 110
| [2025-04-10 19:38:50] |
| Makusan - Posts: 16 |
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I created a ES chartbook with 4 studies (Volume by Price, Market Depth Historical Graph, Large Volume Trade Indicator, Zig Zag). I noticed a slight lag when changing a subgraph setting in any of the studies and reloading of my chartbook. This was prior to going out of town 4/1-8/25. Upon returning and turning back on my computer, making sure everything on my system is up to date, and updating SC to current version (2749) I go to change one subgraph setting color variable and click OK and there is the initial reloading and then it stops at some % of loading and I get the little 'blue' rotating circle for 60+ minutes before sometimes completing the loading of all the charts. I have Denali Data with Rithmic routing and Teton routing. This issue with reloading charts after a change happens in both services. I only run one chartbook at a time, and only loading 5 days of intraday data. I'm scratching my bald head attempting figure out how to fix this. This is the first time I have had this issue since first subscribing to SC for a few years now. I've looked at SC forum and did not get any responses to my inquiry. see attached.
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 SC-04-09-25-MySyS.png / V - Attached On 2025-04-10 19:10:45 UTC - Size: 55.58 KB - 20 views SC-04-10-25-StuckReloading60+min.png / V - Attached On 2025-04-10 19:11:12 UTC - Size: 37.61 KB - 22 views |
| [2025-04-11 07:31:28] |
| Sierra_Chart Engineering - Posts: 19383 |
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Due to the market volatility, and wide price ranges that particular chart configuration is taking a large amount of memory and processing. Stop using Flex Renko. There is no other possibility.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-11 07:32:20
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