Login Page - Create Account

Support Board


Date/Time: Wed, 30 Apr 2025 10:40:57 +0000



Chartbook file not compatible.

View Count: 166

[2025-04-07 14:43:59]
xnecax - Posts: 3
Can you please update this chartbook files to the current version?

Thank you for your time!
attachmentCrude_Oil_Template.Cht - Attached On 2025-04-07 14:42:53 UTC - Size: 134.8 KB - 33 views
Attachment Deleted.
[2025-04-07 18:02:53]
John - SC Support - Posts: 39559
Refer to the following for how to do this:
Chartbooks (Workspaces): Opening Older Chartbooks

Unless this happens to be a very old chartbook that you have not used for a few years, then the chances are that this file is corrupted. If it is, then you would need to access a backup copy. Refer to the following:
Chartbooks (Workspaces): Accessing a Backup Chartbook File

Also, the account you have posted from is expired. We typically do not give any support for expired accounts, but this was a straightforward enough question. If you need further help you need to login with your active account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account