Support Board
Date/Time: Wed, 30 Apr 2025 10:38:21 +0000
trading account
View Count: 86
| [2025-04-06 18:21:25] |
| Venceslas Bidossessi GBAGUIDI - Posts: 3 |
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Hello, I’m using CME data and I have a trading account with IronBeam, but I don’t know how to connect it to Sierra Chart. When I follow the instructions in the documentation, I can’t find anywhere to enter my trading account login and password, which leads to the following error: “Connection error from service Teton: no account assigned.” What can I do to fix this issue and properly connect my account? Thank you for your help. |
| [2025-04-06 23:03:56] |
| Sierra_Chart Engineering - Posts: 19383 |
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Ironbeam has to assign your Sierra Chart username to your trading account. Follow steps 3 and 4 here: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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