Support Board
Date/Time: Thu, 18 Dec 2025 05:46:09 +0000
Trade Order Error Order is not allowed based on the symbol x Contact Sierra Chart suppoot
View Count: 396
| [2025-04-03 16:45:11] |
| User762422 - Posts: 9 |
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Hi, I have been unable to make any trades today on the Trading Evaluator server. I keep receiving the error message below. I have tried restarting and upgrading the application. 2025-04-03 17:38:46.788 | Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 11728. Service Order ID: (none). Symbol: MNGK25. Account: xxx * 2025-04-03 17:37:53.851 | Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 11725. Service Order ID: (none). Symbol: FESXM25. Account: xxx * This issue occurs with all market I trade Date Time Of Last Edit: 2025-04-03 16:50:04
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| [2025-04-03 17:07:57] |
| User762422 - Posts: 9 |
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Fyi, the issue is fixed. I had to reactive my data feeds
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