Support Board
Date/Time: Thu, 18 Dec 2025 05:27:44 +0000
CONNECTION PROBLEM
View Count: 316
| [2025-04-03 08:59:49] |
| User137936 - Posts: 1 |
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Good morning, the CBOT and COMEX market data are interrupted since 31/03, the other data instead work correctly. I kindly ask how to restore the correct functioning?
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| [2025-04-03 13:52:06] |
| John - SC Support - Posts: 43525 |
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The "Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts" that you had active in March did not renew on April 1, 2025, due to insufficient funds in your account at that time. You can re-activate the exchange (or choose other options) at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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