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Date/Time: Sun, 28 Apr 2024 12:38:32 +0000



Cumalative delta differing when changing time frame

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[2014-09-25 15:51:40]
User15378 - Posts: 45
Hi there

when i am on the 5 min for a extended amount of time, then click to the 30 then back to 5 min. My cumalitive delta changes slightly, iether different color bars or adds bars or changes a bit of direction or goes slightly lower or higher?

I have not changed any settings or anything. started with this yesterday.

Please help
Date Time Of Last Edit: 2014-09-25 15:55:08
[2014-09-25 17:42:33]
Sierra Chart Engineering - Posts: 104368
What is the complete name of the study you are using.

Do you have the study set to reset at the start of the trading day? If not, then this could be the source of the problem.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-09-25 17:55:10]
User15378 - Posts: 45
Its cumulative delta up/down tick volume. Yes I have it set to no.

Say I am on the 5 min chart and then after 10 min or so click the 5 min chart to refresh it will change a few bars, or delta will be slightly higher or lower then it was to before I refreshed. If delta has 3 bars down then when I refresh might be 3 bars up. The problem only started yesterday.

Its like it doesnt refresh or something.

I use delta everyday and its never done this till yesterday?
[2014-09-26 04:41:01]
Sierra Chart Engineering - Posts: 104368
Make sure you have a tick by tick data configuration:
https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php

And if the starting Date-Time in the chart changes when the chart is reloaded, it will affect the Cumulative Delta Bars being you do not reset the calculation every day.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-26 04:41:19
[2014-09-26 09:59:16]
User15378 - Posts: 45
I have all that, and i dont change the calculation.
this is in real time. if i leave the chart for 10 min then flick to 30 then back to 5 min the delta looks different.

I have not changed anything and it was working fine. a few members in our group are having the same issue.

Its like the delta is not refreshing/ updating in real time, only when i click up and down the time frame.

maybe can you can reset my server or my account or something? because this wasnt a issue a few days ago. not it just happened out of the blue.


[2014-09-28 20:02:45]
Sierra Chart Engineering - Posts: 104368
Make sure you have a tick by tick data configuration:
https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php

If not, then you will have the described problem.

Provide an image of the chart, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-28 20:06:14

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