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Date/Time: Tue, 23 Apr 2024 02:24:48 +0000



SC Delayed Intraday Data and CD Bars Volume Indicator

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[2014-09-25 08:33:13]
User626121 - Posts: 82
Hi SC Engineering,

I don't get intraday data with the SC delayed feed for the indicator "Cumulative Delta Bars - Volume" for symbols like QA (NYMEX Brent), LF (ICE Gasoil) or WI (ICE WTI). The indicator works fine for CB (ICE Brent) or CL (NYMEX Crude Oil) e.g.
The indicator "Cumulative Delta Bars - UpDown Tick Volume" works fine for all those products.

Thanks in advance
[2014-09-25 09:52:17]
Sierra Chart Engineering - Posts: 104368
Could you go to the CME website and give us a link for the contract specifications for:
QA (NYMEX Brent)

So it is clear for us what you are looking for.

We have added tick by tick data support for LF (ICE Gasoil) or WI (ICE WTI) just now.

Restart Sierra Chart to get the updated Symbol Settings.

And after that go to your Intraday charts for the symbols and select Edit >> Delete All Data and Download. This only needs to be done once for each symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-09-25 10:28:18]
User626121 - Posts: 82
Thank you very much.

Contract Specs for NYMEX Brent Last Day Financial Future (BZ): http://www.cmegroup.com/trading/energy/crude-oil/brent-crude-oil-last-day_contract_specifications.html

Could you please also add tick by tick support for DME Crude Oil Oman (OQ), ICE Gas Oil Sulphur (ZH), ICE RBOB (LG), ICE Heating Oil (LO), TOCOM Crude (ID) and TOCOM Gasoline (IN)?

It also would be nice to have LME Copper (O9) and SHFE Copper (VC).

Thank you in advance.
Date Time Of Last Edit: 2014-09-25 10:29:37
[2014-09-25 13:27:39]
User626121 - Posts: 82
I tried to chart WI (ICE WTI), but the following error message occurred:
"Error downloading historical Intraday data for WIX14. Historical data file not available for symbol"

This was not the case when charting LF (ICE Gasoil).
[2014-09-26 04:57:33]
Sierra Chart Engineering - Posts: 104368

This will be added. Although it will take some time.

Could you please also add tick by tick support for ICE Gas Oil Sulphur (ZH), ICE RBOB (LG), ICE Heating Oil (LO)
This is done. Update the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings

I tried to chart WI (ICE WTI), but the following error message occurred:
"Error downloading historical Intraday data for WIX14. Historical data file not available for symbol"
Now that you have updated the Symbol Settings as explained above, you should not have this problem. Go to the chart and select Edit >> Delete All Data and Download.



Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-26 04:58:07
[2014-09-26 08:41:05]
User626121 - Posts: 82
I updated the symbol settings and reconnected as described in your link.
Now LG, LO and ZH charts were correct.
But I still had the problem with WI (when I try to open a chart it says "Download failed" and the message log says "Error downloading historical Intraday data for WIX14. Historical data file not available for symbol".
If I press "Edit >> Delete All Data and Download" the same occurrs.

Then I made a full reset of the symbols.
Now WI AND ZH have the above problems. Both don't show charts.
[2014-09-26 08:51:15]
User626121 - Posts: 82
Regarding NYMEX Brent (BZ): You already have this in the symbol list under the ticker QA.
It shows UpDown Tick Volume, but not B/A Volume when charted (it seeem s to have no tick by tick support).
[2014-09-26 15:37:46]
Sierra Chart Engineering - Posts: 104368
We will need to work on this after the market is closed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-26 15:38:06
[2014-09-26 16:09:43]
User626121 - Posts: 82
Ok, suddenly WI works (I changed nothing).
But ZH still doesn't work.
[2014-09-27 22:53:38]
Sierra Chart Engineering - Posts: 104368

Now WI AND ZH have the above problems. Both don't show charts.

These are now working. Restart Sierra Chart to get the updated symbol settings and re-download the data.

This will take more time:
NYMEX Brent (BZ):

Contact us about it again in about two weeks. We have to set up data collection for it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-01-16 18:28:26]
User626121 - Posts: 82
Contact us about it again in about two weeks. We have to set up data collection for it.
Any news regarding NYMEX Brent Financial? I still don't get bid/ask volume data.
[2015-01-20 02:42:54]
Sierra Chart Engineering - Posts: 104368
The symbol BZ?## now has been set up and is in the list of symbols for the Sierra Chart Historical Data Service.

Only Intraday data is available not historical Daily data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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