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What is the minimum OpenGL version for Sierra Chart?

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[2025-03-14 16:40:00] #1 [Go To First Post]
User932063 - Posts: 15
Hi What is the minimum OpenGL used by Sierra Chart? I ask this because I'm trying to figure out virtualization in my trading environment. Parallels and Crossover's OpenGL version is 4.1, which is passed directly from MacOS. However, VMWare Fusion's OpenGL version is emulated and it's 4.3. It seems Sierra Chart detects OpenGL properly on VMWare Fusion only, so I was wondering if there's some kind of minimum OpenGL specification in place. I combed through the documentation but I have not seen anything regarding this. I appreciate your help!

[2025-03-14 20:25:57] #2 [Go To First Post]
User932063 - Posts: 15
I'm guessing this is just a OpenGL 4.1 vs 4.3 thing and that OpenGL 4.1 is unsupported, but I'm not 100% sure.

[2025-03-15 13:07:06] #3 [Go To First Post]
User920967 - Posts: 65
Interesting question. Have you ever been able to use "use openGL for chart graphics" while emulating on a mac? I have attempted various times with different methods and never been successful (setting reverts back to unchecked after Sierra restart). Any insight shared would be greatly appreciated. Best.

[2025-03-15 21:34:36] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 19924
We are checking on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-03-17 20:55:14] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 19924
OpenGL version 3.3 and higher is supported with Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-04-17 19:58:43] #6 [Go To First Post]
User932063 - Posts: 15
That's quite strange. What are your thoughts as to why Sierra Chart does not detect OpenGL properly on Parallels? It works properly on VMWare Fusion. - Do you know if there is any way to increase the level of logging to see whether OpenGL has been detected? - Is it looking for a specific string for the version, or the GLSL version? If you could verify with engineering, I would appreciate it. VMWare Fusion (this works) - https://gist.github.com/brettgoulder/2803d1710ca3a7f9f9eecff75924a409 Parallels 20 (this does not work) - https://gist.github.com/brettgoulder/ce448722269603329d741c4787f69e70 VMWare's GLSL version is 4.30 Parallel's GLSL version 4.10 I appreciate all your help!

[2025-04-17 22:48:49] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 19924
We will check on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-04-18 05:15:40] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 19924
Install this utility here: https://www.techpowerup.com/gpuz/ Provide screenshots, of the different tabs. This is another utility: https://www.realtech-vr.com/home/?page_id=1402 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-18 05:33:21

[2025-05-05 16:37:08] #9 [Go To First Post]
Sierra_Chart Engineering - Posts: 19924
We have implemented a potential solution for this. There will be a new compatibility option for OpenGL in Global Settings >> Graphics Settings >> Other. We are releasing this now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-05 16:37:21

[2025-05-05 21:39:27] #10 [Go To First Post]
User932063 - Posts: 15
Thank you, I'll keep an eye out for the release and let you know how it goes. Thank you so much!

[2025-05-05 22:53:11] #11 [Go To First Post]
User920967 - Posts: 65
@sierra thank you!!

[2025-05-06 19:22:04] #12 [Go To First Post]
Sierra_Chart Engineering - Posts: 19924
The new version of Sierra Chart is now available. It is version 2757. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-05-06 19:54:30] #13 [Go To First Post]
User932063 - Posts: 15
Excellent, I just want to double check, should both "Use Compatible OpenGL Profile" and "Use OpenGL for Chart Graphics" be checked, or just "Use Compatible OpenGL Profile"?

[2025-05-06 20:08:33] #14 [Go To First Post]
Sierra_Chart Engineering - Posts: 19924
Both options. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-06 20:08:46

[2025-05-06 20:19:35] #15 [Go To First Post]
User932063 - Posts: 15
Unfortunately it's not detecting OpenGL, and only "Use Compatible OpenGL Profile" is staying checked. Let me know if I can get you any more debugging information.

[2025-05-06 23:39:40] #16 [Go To First Post]
User920967 - Posts: 65
Same here. Only "Use Compatible OpenGL Profile" remains checked after restart. Running Sierra on an M1 MBP via Wine.

[2025-05-18 13:27:31] #17 [Go To First Post]
seandunaway - Posts: 352
both are disabled for me, 2758, m1 mbp via parallels


2758 opengl.png / V - Attached On 2025-05-18 13:27:24 UTC - Size: 12.06 KB - 91 views

[2025-05-18 13:34:55] #18 [Go To First Post]
User932063 - Posts: 15
seandunaway, that's due to being on the ARM build. It's not disabled (but still not working) on the x64 build.

[2025-05-20 15:13:19] #19 [Go To First Post]
User932063 - Posts: 15
@Sierra Chart Engineering - I just wanted to check whether this was still on your radar. It doesn't seem like that compatibility profile fix worked. Let me know if I can provide anymore debugging help. Thanks!

[2025-05-21 17:10:04] #20 [Go To First Post]
Sierra_Chart Engineering - Posts: 19924
Yes we know it did not work. We have not had time to get back to this. This is one of these things that is not well understood and easily resolved and we have higher priorities. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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