Support Board
Date/Time: Mon, 01 Dec 2025 19:58:22 +0000
Issue with Ntfy App Notifications on iPhone
View Count: 1412
| [2025-03-13 17:44:56] |
| User197029 - Posts: 52 |
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I am using the Ntfy app on my iPhone to receive price alerts, which previously worked well via Telegram. I followed your instructions and can see the notifications within the app, but they only appear when I manually refresh. Unfortunately, the app does not push any notifications to my phone, even though I have enabled notifications in the iPhone settings for Ntfy. The purpose of alerts is to receive them automatically, but this setup is ineffective since I cannot keep the app open and refresh constantly. Could you investigate this issue? Additionally, is there any way to reintegrate Telegram for alerts? Thanks |
| [2025-03-13 18:51:30] |
| Sierra_Chart Engineering - Posts: 21633 |
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We now understand the reason for the problem when using this ntfy app running on iOS. We are working on a solution to this. Just give us a few days. We will solve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-13 18:51:56
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| [2025-03-13 19:07:19] |
| Sierra_Chart Engineering - Posts: 21633 |
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Update: This notification problem for iOS is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-20 22:58:21] |
| Schoelerman - Posts: 3 |
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I am also having the same issue with my iPhone. It is taking a manual refresh to get the notification. Wondering if there's anything I need to change.
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| [2025-03-20 23:29:55] |
| Sierra_Chart Engineering - Posts: 21633 |
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This could be caused by a connection problem to the server. We have noticed that sometimes. When we notice it again, we will be researching it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-28 10:03:13] |
| User604473 - Posts: 5 |
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Hi, I installed it as explained in the notice. But I do have the same problem as above. Notifications are not pushed, I need to manually refresh the app to get the notifications. Is there something additional to the notice to do in order to get the notifications working as push notifications ? Alternatively, is it possible to set up with Telegram ? Thank you. |
| [2025-10-29 13:59:15] |
| Sierra_Chart Engineering - Posts: 21633 |
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We are not far off, from supporting direct Google Firebase integration, which will bypass all of these issues. No, Telegram is no longer supported. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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