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Date/Time: Sat, 15 Mar 2025 14:43:06 +0000

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DOM size scale changes when changing symbol from symbol list

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[2025-03-13 13:21:12] #1 [Go To First Post]
Jimmyz83 - Posts: 57
My DOM size scale changes when changing symbol from symbol list. See the attached pic. The circled area is what changes from my set 19 down to the 13.75. Is their a way for the system to stop doing this. It is very annoying to constantly have to change the settings every time I change symbols. Thanks


Screenshot 2025-03-13 081011.png / V - Attached On 2025-03-13 13:15:27 UTC - Size: 65.26 KB - 12 views

[2025-03-13 14:51:35] #2 [Go To First Post]
John - SC Support - Posts: 38678
Is this on a Trading DOM or a chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-03-13 14:57:19] #3 [Go To First Post]
Jimmyz83 - Posts: 57
on the trading DOM

[2025-03-13 16:42:07] #4 [Go To First Post]
Sébastien - Posts: 56
I had a similar problem. Check if your DOM has a linking number activated. And check if there is any other chart in your chartbook with the same link number as your DOM, with the "vertical scale" link activated.

[2025-03-13 17:57:06] #5 [Go To First Post]
Jimmyz83 - Posts: 57
I do have the DOM also linked to many charts with different constant range scale sittings. Non of the linking settings are set to the 13.75 setting it reverts back to when changing the symbol. How can I solve the problem? The charts are all linked to the DOM. I have the DOM linked to the same L1 group. thanks

[2025-03-13 18:01:15] #6 [Go To First Post]
John - SC Support - Posts: 38678
Is the "Vertical Scale" part of the enabled linking options? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-03-13 18:05:23] #7 [Go To First Post]
Jimmyz83 - Posts: 57
I have not and do not know how to set it different from the linking option. I just went into the quote board and selected it to set linking chart and chose the DOM.

[2025-03-13 19:52:34] #8 [Go To First Post]
John - SC Support - Posts: 38678
For that Trading DOM, select "Chart >> Chart Settings >> Linking" and tell us if the option for "Vertical Scale" is set to "Yes" or "No". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-03-13 19:58:10] #9 [Go To First Post]
Jimmyz83 - Posts: 57
attached are the setting you are looking for.


Screenshot 2025-03-13 145725.png / V - Attached On 2025-03-13 19:58:03 UTC - Size: 24.05 KB - 12 views

[2025-03-13 20:31:47] #10 [Go To First Post]
John - SC Support - Posts: 38678
Thanks. So the scale is not being reset due to linking. That is what we wanted to make sure of. We are waiting for some answers from Engineering related to this particular item, so you should get a response tonight or tomorrow. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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