Support Board
Date/Time: Tue, 01 Jul 2025 09:36:19 +0000
Sierra is not working
View Count: 338
| [2025-03-05 15:09:24] |
| User716459 - Posts: 165 |
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Sierra is not working, please see the attachment.
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Private File Attachment Deleted. |
| [2025-03-05 18:52:00] |
| John - SC Support - Posts: 40676 |
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That is an error from Rithmic. Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-14 07:58:19] |
| User716459 - Posts: 165 |
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Again, I can't connect to Rhitmic - message attached. I delete the username and password and re-enter. Server Cicago aggregated and I change it to non aggregated. Market Data Password and Historical Data Username I enter the same ones I got from the prop trading company. Please help quickly, thank you. |
| [2025-05-14 07:59:08] |
| User716459 - Posts: 165 |
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attached
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Private File Attachment Deleted. |
| [2025-05-14 14:22:28] |
| Sierra_Chart Engineering - Posts: 20026 |
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We cannot quickly help with this. This is not within our control at all. You need to contact your trading service provider for help. Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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