Support Board
Date/Time: Fri, 31 Oct 2025 12:24:59 +0000
Log Errors.
View Count: 268
| [2025-02-22 09:05:05] |
| Tin43 - Posts: 151 |
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2025-02-22 03:57:51.908 | Service connection timed out. Will disconnect and retry. * 2025-02-22 03:57:51.924 | Trading Evaluator - Delayed | Failed connections: 32 2025-02-22 03:57:51.924 | Trading Evaluator - Delayed | Waiting for socket receive thread to end 2025-02-22 03:57:51.925 | DTC Client socket (1) | CloseSocket call. 2025-02-22 03:57:51.925 | Trading Evaluator - Delayed | Disconnected. .... 2025-02-22 03:57:56.599 | DTC Client socket (1) | Connect event error. Windows error code 10061: No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión. * 2025-02-22 03:57:56.599 | DTC Client socket (1) | Connect event error. Windows error code 10061: A connection cannot be established since the target machine expressly denied such connection. (My translation) Etc.... I got this error in the Message Log, among another bunch of messages where the system attempts to connects but fail. |
| [2025-02-22 22:11:40] |
| Sierra_Chart Engineering - Posts: 21266 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-22 22:24:11] |
| Sierra_Chart Engineering - Posts: 21266 |
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We apologize for this. This will be resolved in about 10 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-22 22:26:57] |
| Tin43 - Posts: 151 |
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Just for you to know. I tried this... Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data Doesn't work for me. |
| [2025-02-22 22:27:41] |
| Tin43 - Posts: 151 |
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I'm not trading live. It's sim trading
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| [2025-02-22 22:39:34] |
| Sierra_Chart Engineering - Posts: 21266 |
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Yes we know the problem affects only the Delayed Trading Evaluator. That link above is not relevant. The issue is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-22 22:39:47
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| [2025-02-23 00:07:53] |
| Tin43 - Posts: 151 |
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Thanks I will try tomorrow!
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