Support Board
Date/Time: Fri, 31 Oct 2025 01:08:40 +0000
Rithmic data issue for Topstep
View Count: 1144
| [2025-02-12 07:59:32] |
| User785723 - Posts: 58 |
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Hi The Rithmic data (all Topstep servers) are disconnected for me since a couple of days ago. Please see the screenshot |
Attachment Deleted.  Screenshot 2025-02-11 235605.png / V - Attached On 2025-02-12 07:59:09 UTC - Size: 231.19 KB - 94 views |
| [2025-02-12 09:51:58] |
| User135243 - Posts: 151 |
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You have to upgrade to 2737 or higher and you will see that the Rithmic connection is back
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| [2025-02-12 15:18:07] |
| Sierra_Chart Engineering - Posts: 21264 |
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This is definitely not the issue they are having. Most likely they are getting a permission denied error: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-12 16:03:42
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