Support Board
Date/Time: Fri, 09 May 2025 05:30:53 +0000
[Locked] - How to authorize account for Trading Evaluator delayed
View Count: 140
| [2025-02-07 18:25:45] |
| User2525 - Posts: 21 |
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My trades are not executing due to my account not being authorized. Cn someone take me through the process please. Been trying to test my algo before market closes. Thanks.
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| [2025-02-07 18:29:34] |
| Sierra_Chart Engineering - Posts: 19513 |
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In Global Settings >> Data/Trade Service Settings >> Main Settings. There is a Server (List) setting. Make sure it is set to Server 1. You should have no trouble connecting.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-07 18:30:28
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| [2025-02-07 18:58:26] |
| User2525 - Posts: 21 |
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Can someone log in quickly please. It is set to server 1. I can see trades trying to execute because it shows on the chart but immediately cancels. In the log at most times the error is that the account is not authorized. At other times it says a trade was attempted but was ignored because working order already exist
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| [2025-02-07 21:28:34] |
| John - SC Support - Posts: 39675 |
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This thread is being locked. Only reply in the first ticket you opened for this as we have noted in that ticket.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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