Support Board
Date/Time: Sun, 09 Feb 2025 05:41:24 +0000
where to find sierra charts account number
View Count: 60
[2025-02-04 23:47:19] |
User697725 - Posts: 2 |
i need help finding my sierra charts account number, i checked global settings in the app and its not there, i checked my emails and my number is not mentioned, i check the website for my account details and its not there, i went to change my account info and its not there. i must be doing something wrong. i reached out to sierra charts asking for my account number via a account support ticket number, hopefully im able to check the response if they reply but it so hard for me to use this interface i may never see the reply. if someone could also tell me how to view if sierra charts responded to your account support ticket thatd be amazing. this website is very hard for me to use, sorry for the basic question, i tried my best for hours with chat gpt, google, and youtube to find my number but i am defeated please help.
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[2025-02-05 06:08:03] |
Sierra_Chart Engineering - Posts: 18350 |
We need to know are you referring to your trading account number? Sierra Chart does not use account numbers, for your Sierra Chart account. You do have a Sierra Chart username. This is at the top of your support board posts. You can also see it here: https://www.sierrachart.com/UserControlPanel.php#MoveToTop Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-02-05 20:44:23] |
User697725 - Posts: 2 |
its my mistake. i tried setup denali data provider and they asked for an account number but that's for a futures account unrelated to sierra charts. im not sure why i thought sierra charts gave out an account number, i must've seen something somewhere that made me think we had one and when i was searching for how to find it on the internet results came up so it validated the impression i had that we had account numbers but it now i know that's not the case, i apologize. thank you for the help
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