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Continuous Connection Loop

View Count: 1513

[2014-09-18 17:35:54]
[Go To First Post]
infpz - Posts: 826
TA Platform is OK, cannot connect to SC.

Software version: 1186 | 2014-09-18 15:04:50
Enabled for: Advanced Features. | 2014-09-18 15:04:50
Enabled for: Sierra Chart Historical Data Service. | 2014-09-18 15:04:50
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-09-18 15:04:50
Active service: TransAct Trading | 2014-09-18 15:04:50
Time Zone: +00:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-09-18 15:04:50
2014-09-18 08:04:50 Local computer clock time | 2014-09-18 15:04:50
2014-09-18 15:04:50 GMT time | 2014-09-18 15:04:50
2014-09-18 15:04:50 Time zone adjusted time | 2014-09-18 15:04:50
Time difference to server time: 3 seconds. | 2014-09-18 15:04:50
Program path: C:\SierraChart\SierraChartTransActMA\ | 2014-09-18 15:04:50
Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2014-09-18 15:04:50
OS Version Number: 5.1 | 2014-09-18 15:04:50

Checking for new symbol settings for ta | 2014-09-18 15:04:50
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-09-18 15:04:50
HTTP connection to www.sierrachart.com:80 (1216) | Connected. | 2014-09-18 15:04:50
Requesting symbol settings for ta. Overwrite = on. | 2014-09-18 15:04:50
Downloading user file: TREND - ZB.twconfig | 2014-09-18 15:04:52
Symbol settings received. | 2014-09-18 15:04:52
Processed received symbol settings | 2014-09-18 15:04:52
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\TREND - ZB.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:52
Downloading user file: TREND - YM.twconfig | 2014-09-18 15:04:52
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\TREND - YM.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:52
Downloading user file: TREND - ES & 6E.twconfig | 2014-09-18 15:04:52
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\TREND - ES & 6E.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:53
Downloading user file: TREND - CL & GC.twconfig | 2014-09-18 15:04:53
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\TREND - CL & GC.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:53
Downloading user file: SCALP - ZB.twconfig | 2014-09-18 15:04:53
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\SCALP - ZB.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:53
Downloading user file: SCALP - YM.twconfig | 2014-09-18 15:04:53
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\SCALP - YM.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:53
Downloading user file: SCALP - ES & 6E.twconfig | 2014-09-18 15:04:53
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\SCALP - ES & 6E.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:53
Downloading user file: SCALP - CL & GC.twconfig | 2014-09-18 15:04:53
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\SCALP - CL & GC.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:54
Downloading user file: Rollie - SPREAD NQ-TF.cht | 2014-09-18 15:04:54
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rollie - SPREAD NQ-TF.cht. File Size: 263537 bytes. | 2014-09-18 15:04:55
Downloading user file: Rollie - LTR - Master View.cht | 2014-09-18 15:04:55
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rollie - LTR - Master View.cht. File Size: 1080872 bytes. | 2014-09-18 15:04:55
Downloading user file: Rollie - COMBO ES-YM-CL.cht | 2014-09-18 15:04:55
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rollie - COMBO ES-YM-CL.cht. File Size: 643218 bytes. | 2014-09-18 15:04:56
Downloading user file: Rollie - COMBO 6E-ZB-GC.cht | 2014-09-18 15:04:56
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rollie - COMBO 6E-ZB-GC.cht. File Size: 533436 bytes. | 2014-09-18 15:04:56
Downloading user file: RETRACE - ZB.twconfig | 2014-09-18 15:04:56
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\RETRACE - ZB.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:56
Downloading user file: RETRACE - YM.twconfig | 2014-09-18 15:04:56
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\RETRACE - YM.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:56
Downloading user file: RETRACE - ES & 6E.twconfig | 2014-09-18 15:04:56
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\RETRACE - ES & 6E.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:57
Downloading user file: RETRACE - CL & GC.twconfig | 2014-09-18 15:04:57
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\RETRACE - CL & GC.twconfig. File Size: 6328 bytes. | 2014-09-18 15:04:57
Downloading user file: Sample - Color Bar Alerts.cht | 2014-09-18 15:04:57
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Sample - Color Bar Alerts.cht. File Size: 267939 bytes. | 2014-09-18 15:04:57
Downloading user file: TTZ-Chatroom.cht | 2014-09-18 15:04:57
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\TTZ-Chatroom.cht. File Size: 301739 bytes. | 2014-09-18 15:04:57
Downloading user file: 2014 - Market Stats.cht | 2014-09-18 15:04:57
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\2014 - Market Stats.cht. File Size: 190695 bytes. | 2014-09-18 15:04:58
Downloading user file: 2014 - Level 5.cht | 2014-09-18 15:04:58
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\2014 - Level 5.cht. File Size: 59206 bytes. | 2014-09-18 15:04:58
Downloading user file: 2014 - ValueCharts.cht | 2014-09-18 15:04:58
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\2014 - ValueCharts.cht. File Size: 148974 bytes. | 2014-09-18 15:04:58
Downloading user file: 2014 - TheTradingZone.cht | 2014-09-18 15:04:58
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\2014 - TheTradingZone.cht. File Size: 281783 bytes. | 2014-09-18 15:04:58
Downloading user file: 2014 - Rockwell Trading.cht | 2014-09-18 15:04:58
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\2014 - Rockwell Trading.cht. File Size: 706372 bytes. | 2014-09-18 15:04:59
Downloading user file: 2014 - Rob Hoffman Trading Tools.cht | 2014-09-18 15:04:59
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\2014 - Rob Hoffman Trading Tools.cht. File Size: 267604 bytes. | 2014-09-18 15:04:59
Downloading user file: 2014 - Overlay.cht | 2014-09-18 15:04:59
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\2014 - Overlay.cht. File Size: 246353 bytes. | 2014-09-18 15:04:59
Downloading user file: 2014 - Hubert Basic.cht | 2014-09-18 15:04:59
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\2014 - Hubert Basic.cht. File Size: 247718 bytes. | 2014-09-18 15:04:59
Downloading user file: VCValueLevels.dll | 2014-09-18 15:04:59
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\VCValueLevels.dll. File Size: 16896 bytes. | 2014-09-18 15:05:00
Downloading user file: ATCharts.cht | 2014-09-18 15:05:00
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\ATCharts.cht. File Size: 217231 bytes. | 2014-09-18 15:05:00
Downloading user file: Top9Trader.dll | 2014-09-18 15:05:00
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Top9Trader.dll. File Size: 38912 bytes. | 2014-09-18 15:05:00
Downloading user file: HoffmanStarter.dll | 2014-09-18 15:05:00
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\HoffmanStarter.dll. File Size: 33280 bytes. | 2014-09-18 15:05:00
Downloading user file: GapZonesAfterUpDay-.StdyCollct | 2014-09-18 15:05:00
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\GapZonesAfterUpDay-.StdyCollct. File Size: 15612 bytes. | 2014-09-18 15:05:00
Downloading user file: GapZonesAfterDownDay-.StdyCollct | 2014-09-18 15:05:00
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\GapZonesAfterDownDay-.StdyCollct. File Size: 15612 bytes. | 2014-09-18 15:05:01
Downloading user file: Rob Hoffman Trading Tools Intraday.StdyCollct | 2014-09-18 15:05:01
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rob Hoffman Trading Tools Intraday.StdyCollct. File Size: 23372 bytes. | 2014-09-18 15:05:01
Downloading user file: Rob Hoffman Trading Tools Daily.StdyCollct | 2014-09-18 15:05:01
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rob Hoffman Trading Tools Daily.StdyCollct. File Size: 23372 bytes. | 2014-09-18 15:05:01
Downloading user file: Rockwell Daily-.stdycollct | 2014-09-18 15:05:01
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rockwell Daily-.stdycollct. File Size: 15612 bytes. | 2014-09-18 15:05:01
Downloading user file: MP-Only-.stdycollct | 2014-09-18 15:05:01
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\MP-Only-.stdycollct. File Size: 31132 bytes. | 2014-09-18 15:05:01
Downloading user file: Mikes 3 Minute Day-.stdycollct | 2014-09-18 15:05:01
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Mikes 3 Minute Day-.stdycollct. File Size: 31132 bytes. | 2014-09-18 15:05:02
Downloading user file: Rockwell Studies SC.StdyCollct | 2014-09-18 15:05:02
HTTP connection to www.sierrachart.com:80 (1216) | Closed. No error. | 2014-09-18 15:05:02
HTTP connection to www.sierrachart.com:80 (1216) | Shutdown and closed. | 2014-09-18 15:05:02
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rockwell Studies SC.StdyCollct. File Size: 132012 bytes. | 2014-09-18 15:05:02
Downloading user file: Rockwell Studies SC.scwbf | 2014-09-18 15:05:02
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rockwell Studies SC.scwbf. File Size: 1891308 bytes. | 2014-09-18 15:05:02
Downloading user file: Rockwell Trading Template-.stdycollct | 2014-09-18 15:05:02
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rockwell Trading Template-.stdycollct. File Size: 46652 bytes. | 2014-09-18 15:05:03
Downloading user file: Rockwell Spread SC.StdyCollct | 2014-09-18 15:05:03
File has been written to: C:\SierraChart\SierraChartTransActMA\Data\Rockwell Spread SC.StdyCollct. File Size: 77692 bytes. | 2014-09-18 15:05:03
Error opening file: C:\SierraChart\SierraChartTransActMA\Data\ESZ14.dly Error: Windows error code 2: The system cannot find the file specified. | 2014-09-18 15:05:04 *
Error opening or reading chart data file. File: C:\SierraChart\SierraChartTransActMA\Data\ESZ14.dly | 2014-09-18 15:05:04 *
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\CLV4.scid | 2014-09-18 15:05:04
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\ESZ4.scid | 2014-09-18 15:05:04
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\ESZ4.scid | 2014-09-18 15:05:04
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\ESZ4.scid | 2014-09-18 15:05:04
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\GCZ4.scid | 2014-09-18 15:05:04
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\TICK-NYSE.scid | 2014-09-18 15:05:04
HD Request # 2 | Error downloading historical Daily data for ESZ14. Error while getting Historical Daily download information from file. Daily data file C:\SierraChart\SierraChartTransActMA\Data\ESZ14.dly does not exist. C:\SierraChart\SierraChartTransActMA\Data\ESZ14.dly | 2014-09-18 15:05:04 *
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ14 | 2014-09-18 15:05:04
HD Request # 2 | Daily download COMPLETE for ESZ14. Completion time: 0s | 2014-09-18 15:05:04
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\ESZ14.dly | 2014-09-18 15:05:04


TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-09-18 15:05:04
Intraday data recording state for symbol CLV4 is set to pending. | 2014-09-18 15:05:04
HD Request # 3 | Downloading Intraday chart data for CLV4 to the file CLV4.scid. Service: ta | 2014-09-18 15:05:04
Compressing file: C:\SierraChart\SierraChartTransActMA\Data\CLV4.scid. This may take a while. | 2014-09-18 15:05:04
HD Request # 3 | Download start Date-Time: 2014-03-16 15:05:04.0 | 2014-09-18 15:05:04
HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2014-09-18 15:05:04
Intraday data recording state for symbol ESZ4 is set to pending. | 2014-09-18 15:05:04
Intraday data recording state for symbol GCZ4 is set to pending. | 2014-09-18 15:05:04
Intraday data recording state for symbol TICK-NYSE is set to pending. | 2014-09-18 15:05:04
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-09-18 15:05:05
Socket (1756) | Connected. | 2014-09-18 15:05:05
HD Request # 3 | Sending historical data logon request message. | 2014-09-18 15:05:05
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-03-16 15:05:04. Record interval: 1. Symbol: CLV4 | 2014-09-18 15:05:05
HD Request # 3 | Historical data for CLV4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-09-18 15:05:05
Socket (1756) | Shutdown and closed. | 2014-09-18 15:05:05
The network socket for historical data has been closed. | 2014-09-18 15:05:05
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLV4 | 2014-09-18 15:05:05
HD Request # 3 | Intraday download COMPLETE for CLV4. Completion time: 1s | 2014-09-18 15:05:05

HD Request # 4 | Downloading Intraday chart data for ESZ4 to the file ESZ4.scid. Service: ta | 2014-09-18 15:05:05
Compressing file: C:\SierraChart\SierraChartTransActMA\Data\ESZ4.scid. This may take a while. | 2014-09-18 15:05:05
HD Request # 4 | Download start Date-Time: 2014-03-16 15:05:05.0 | 2014-09-18 15:05:05
HD Request # 4 | Using server: ds5.sierracharts.com port 10149 | 2014-09-18 15:05:05
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-09-18 15:05:05
Socket (1224) | Connected. | 2014-09-18 15:05:06
HD Request # 4 | Sending historical data logon request message. | 2014-09-18 15:05:06
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2014-03-16 15:05:05. Record interval: 1. Symbol: ESZ4 | 2014-09-18 15:05:06
HD Request # 4 | Historical data for ESZ4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-09-18 15:05:06
Socket (1224) | Shutdown and closed. | 2014-09-18 15:05:06
The network socket for historical data has been closed. | 2014-09-18 15:05:06
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ4 | 2014-09-18 15:05:06
HD Request # 4 | Intraday download COMPLETE for ESZ4. Completion time: 0s | 2014-09-18 15:05:06

HD Request # 5 | Downloading Intraday chart data for GCZ4 to the file GCZ4.scid. Service: ta | 2014-09-18 15:05:06
Compressing file: C:\SierraChart\SierraChartTransActMA\Data\GCZ4.scid. This may take a while. | 2014-09-18 15:05:06
HD Request # 5 | Download start Date-Time: 2014-03-16 15:05:06.0 | 2014-09-18 15:05:06
HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2014-09-18 15:05:06
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-09-18 15:05:06
Socket (1756) | Connected. | 2014-09-18 15:05:06
HD Request # 5 | Sending historical data logon request message. | 2014-09-18 15:05:06
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2014-09-18 15:05:06
Socket (1772) | Connected. | 2014-09-18 15:05:06
TransAct Trading | Connected to server. | 2014-09-18 15:05:06
TransAct Trading | Sending logon request message. | 2014-09-18 15:05:06
HD Request # 5 | Requesting Intraday data. Start Date-Time: 2014-03-16 15:05:06. Record interval: 1. Symbol: GCZ4 | 2014-09-18 15:05:07
HD Request # 5 | Historical data for GCZ4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-09-18 15:05:07
Socket (1756) | Shutdown and closed. | 2014-09-18 15:05:07
The network socket for historical data has been closed. | 2014-09-18 15:05:07
HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GCZ4 | 2014-09-18 15:05:07
HD Request # 5 | Intraday download COMPLETE for GCZ4. Completion time: 1s | 2014-09-18 15:05:07

HD Request # 6 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2014-09-18 15:05:07
Compressing file: C:\SierraChart\SierraChartTransActMA\Data\TICK-NYSE.scid. This may take a while. | 2014-09-18 15:05:07
HD Request # 6 | Download start Date-Time: 2014-03-16 15:05:07.0 | 2014-09-18 15:05:07
HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2014-09-18 15:05:07
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-09-18 15:05:07
TransAct Trading | Market data feed reported to be lost. | 2014-09-18 15:05:07
TransAct Trading | Server Info - Server Name: Transact Futures/TransactToSierraBridge/1.3.2.0. | 2014-09-18 15:05:07
TransAct Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-09-18 15:05:07
TransAct Trading | Connection error: Gatekeeper Unreachable. | 2014-09-18 15:05:07
Socket (1772) | Shutdown and closed. | 2014-09-18 15:05:07
TransAct Trading | Disconnected from the server. | 2014-09-18 15:05:07
Socket (1768) | Connected. | 2014-09-18 15:05:07
HD Request # 6 | Sending historical data logon request message. | 2014-09-18 15:05:07
HD Request # 6 | Requesting Intraday data. Start Date-Time: 2014-03-16 15:05:07. Record interval: 1. Symbol: TICK-NYSE | 2014-09-18 15:05:07
HD Request # 6 | Decompressing data. | 2014-09-18 15:05:08
HD Request # 6 | Receiving Intraday data for TICK-NYSE starting at 2014-03-17 08:00:01 | 2014-09-18 15:05:08
HD Request # 6 | Timestamp of first Intraday data file record written: 2014-03-17 08:00:01 | 2014-09-18 15:05:08
[2014-09-18 18:21:49]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
TransAct Trading | Market data feed reported to be lost. | 2014-09-18 15:05:07
TransAct Trading | Server Info - Server Name: Transact Futures/TransactToSierraBridge/1.3.2.0. | 2014-09-18 15:05:07
TransAct Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-09-18 15:05:07
TransAct Trading | Connection error: Gatekeeper Unreachable. | 2014-09-18 15:05:07
When there are messages like the above, TransAct support needs to help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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