Login Page - Create Account

Support Board


Date/Time: Wed, 30 Apr 2025 07:28:29 +0000



activate exchanges (important )

View Count: 168

[2025-01-28 12:49:55]
User797030 - Posts: 1
hello i want to use CME exchange for today but the problem if i pay today i have to pay agin 1 february is there any solution for this ?
[2025-01-28 16:22:52]
John - SC Support - Posts: 39559
The only solution to this is to wait until February 1, 2025. This is the rule from the exchange - they do not pro-rate the data based on the time of the month - it is only a single price no matter when you activate the exchange within the month.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-04-22 01:29:01]
User288978 - Posts: 5
As we’re approaching the end of April, I wanted to ask—when would be the best time to purchase the package to ensure I get the full 31 days of access? Should I wait until May?

Also, could you clarify when the 31-day period begins—does it start from the date of purchase or from the beginning of the calendar month?
[2025-04-22 08:16:07]
Sierra_Chart Engineering - Posts: 19383
when would be the best time to purchase the package to ensure I get the full 31 days of access?
Anytime.

Also, could you clarify when the 31-day period begins—does it start from the date of purchase
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account