Support Board
Date/Time: Sat, 03 May 2025 15:43:29 +0000
probleme connection
View Count: 146
[2025-01-24 15:37:04] |
Utilisateur847389 Utilisateur847 - Posts: 4 |
bonjour avez des probleme avec la plate forme je n est plus de connection
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[2025-01-24 16:11:40] |
John - SC Support - Posts: 39640 |
From Google Translate: Hello, you have problems with the platform, I no longer have a connection.
We are not having any issues with our servers, so whatever problem you are having is just at your end. What exactly is the problem? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-01-27 09:52:24] |
Utilisateur847389 Utilisateur847 - Posts: 4 |
bonjour mon problème est le suivant ,ca fait trois ans que je suis connecté a la propfirm eanr2trade tous va bien jusqu a il y a deux jours la plate forme ne se connecte plus a rithmic voici le message d erreur : connection error message from service : rithmic direct -dtc logon error receveid from server :permission denied
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[2025-01-27 11:52:35] |
cgavachart - Posts: 11 |
Same issue for me on version 2700/51585 of Sierra Chart. I will try version upgrade |
[2025-01-27 22:24:49] |
John - SC Support - Posts: 39640 |
Refer to the following for the "Permission Denied" error from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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