Home >> Support Board

Support Board

Date/Time: Sat, 27 Apr 2024 03:50:27 +0000

How to Post a Message for Support

Replay ES: randomly stops at 3.14 pm

View Count: 1207

[2013-05-09 20:22:00] #1 [Go To First Post]
BataviaTrader - Posts: 63
While replaying de ES, it often stops at 3.14 pm (end of day session). The strange thing is, it does this often, so not at every end of day session. Sometimes it continues through the night session, but sometimes it does not. Forwarding time a few minutes to give it a sort of 'push' does not help. pls advice, thank you in advance.

[2013-05-09 23:37:18] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure you are on a current version of Sierra Chart and on the Replay Window enable "Skip Empty Records". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-05-18 18:23:05] #3 [Go To First Post]
BataviaTrader - Posts: 63
I am currently on v1123, enabled "Skip Empty Records", however, problem still exists: replaying stops at 3.15 pm and never continues. Even after a long wait. Please advice, thank you.

[2014-05-18 18:23:28] #4 [Go To First Post]
BataviaTrader - Posts: 63
I am currently on v1123, enabled "Skip Empty Records", however, problem still exists: replaying stops at 3.15 pm and never continues. Even after a long wait. Please advice, thank you.

[2014-05-18 20:26:08] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
When you say "long wait". How long are you waiting? More than a minute? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-05-21 21:32:18] #6 [Go To First Post]
BataviaTrader - Posts: 63
Yes, mostly more than a minute. Could be 10-15 minutes, then continues. Sometimes just seconds but that's rarely really.

[2014-05-22 23:19:47] #7 [Go To First Post]
vegasfoster - Posts: 444
I occasionally have the same issue in accurate backtest mode. Restarting fixes it.

[2014-05-24 02:23:39] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Restarting is not relevant. That is only coincidental. There is not going to be anything fixed at all by a restart in regards to replay. There is some other explanation for why you see what you do. There is a reason for the behavior you see. If there is an inconsistency with what is documented when using the latest versions, then maybe there are out of order timestamps in the chart. If so, that would be logged in the Sierra Chart Message Log. For complete details about how this works, refer to the documentation here: http://www.sierrachart.com/index.php?l=doc/doc_ReplayChart.html#SkippingData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-24 02:25:40

[2014-05-24 03:08:35] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So at this point, other than what the documentation says which is accurate according to the current versions of Sierra Chart, we do not know what more to say about what you are experiencing. There have been some changes with replay about three or four months ago to fix some problems with skipping over empty periods, but we are not aware of any problems now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: