Support Board
Date/Time: Fri, 31 Oct 2025 00:23:49 +0000
SPX/CBOE backfill for 11/15/2024 and 1/13/2025
View Count: 312
| [2025-01-21 17:42:24] |
| joshtrader - Posts: 526 |
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When can we expect the intraday backfill for SPX (and TICK-NYSE, etc., but mainly SPX for me) for 11/15/2024 and 1/13/2025? I know you guys are working on the redundant line to prevent these outages in the future. In the meantime, we now have two days of partially or completely missing data. |
| [2025-01-22 06:43:04] |
| Sierra_Chart Engineering - Posts: 21264 |
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This was already added about three weeks ago: 11/15/2024 Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart 1/13/2025 will be done, early in February. We cannot get the data from the CBOE until then or at least we do not think so. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-22 06:43:38
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| [2025-02-06 10:16:51] |
| Sierra_Chart Engineering - Posts: 21264 |
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We will be patching, the CBOE indices data over this weekend.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-09 06:00:02] |
| Sierra_Chart Engineering - Posts: 21264 |
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The missing data has been patched. Follow the instructions here to re-download the data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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