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Direct MessagesDate/Time: Sun, 19 May 2024 00:28:48 +0000
Price quote for Peso ( 6M Z4) contract
View Count: 1011
| [2014-09-17 11:51:37] |
| Marmany - Posts: 303 |
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Currently having an issue with price for 6MZ4. On a 30 min chart last price is 0.07515 with time stamp of 09 10 06:00. In a quote window and on a Daily Chart last price is 7544.000000. Tried Edit / Delete all data and download, but this does not rectify the situation. SC v 1174, Data feed TransAct. All other futures symbols are displaying correctly. Please advise. |
| [2014-09-17 16:54:01] |
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There has been a price format change by TransAct for this symbol. Update the symbol settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After this is done, apply them to the 6M charts following these instructions: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps After this is done, re-download the data in a 6M Intraday chart by selecting Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-07 12:05:08] |
| Marmany - Posts: 303 |
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Charts for 6M intraday and daily became messed up again yesterday. Looks like TransAct data has changed tick size again. Followed all above instructions but unable to rectify problem. 1 min chart attached Please investigate sc version = 1209 Thank you http://www.sierrachart.com/image.php?l=141536165174.png Date Time Of Last Edit: 2014-11-07 12:06:43
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| [2014-11-10 18:43:09] |
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We are not noticing a problem with the data from TransAct. It looks OK to us for this symbol: http://www.sierrachart.com/image.php?l=1415644957152.png We recommend selecting Edit >>Delete All Data and Download. If you still have a problem, then post another image of the chart after this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-19 12:44:32] |
| Marmany - Posts: 303 |
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Intraday chart is OK 30 min: http://www.sierrachart.com/image.php?l=1416400827911.png However I can not obtain the correct chart when interval is set to daily http://www.sierrachart.com/image.php?l=1416400689330.png Tried update symbols, and Edit >>Delete All Data and Download, but not able to rectify. Please advise |
| [2014-11-20 03:06:01] |
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We have worked out the symbol settings for this issue. Update the symbol settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings And apply them to the chart as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-20 03:08:16] |
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We have looked into this some more. And depending upon the TransAct server or for other unknown reasons, there is inconsistent pricing data for the Mexican Peso futures from TransAct, so we expect continued problems with this until they normalize the data. This is what makes resolving the problem hard because we do not know what is correct. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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