Support Board
Date/Time: Sat, 01 Nov 2025 01:02:44 +0000
not getting options data
View Count: 345
| [2024-12-23 17:51:17] |
| Rnn - Posts: 69 |
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Hi, I'm not able to get ESH25-CME options for some reason - pressing on get options but nothing is loading, usually it takes 5-10 secs and its fine but can't load it today for some reason ESZ24-CME options were loading fine last week Date Time Of Last Edit: 2024-12-23 17:52:15
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| [2024-12-23 20:05:33] |
| Rnn - Posts: 69 |
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its ok now
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| [2024-12-23 20:08:04] |
| Sierra_Chart Engineering - Posts: 21272 |
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This should now be resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-24 01:15:16] |
| user_xyz - Posts: 496 |
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Two questions related to this. 1 - Anyway to add a search field or even sort by the headings (Symbol, Description or Expiration)? it's a ROYAL pain scrolling through 10,000+ contracts to find the one we are looking for. 2 - If we pay for CFE can we get access to SPX options data, I don't see that in the list? |
| [2024-12-24 21:01:08] |
| Sierra_Chart Engineering - Posts: 21272 |
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1. We will add this capability. 2. No. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-06 10:45:33] |
| Rnn - Posts: 69 |
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can u pls sort it by date of expiration - much easier to locate the right option instead of searching the huge data by the symbol the one that expires today is first, tomorrow next and so on.. thanks |
| [2025-01-06 18:04:35] |
| Sierra_Chart Engineering - Posts: 21272 |
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Yes, we will look at adding a sorting option.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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