Support Board
Date/Time: Thu, 06 Nov 2025 23:51:42 +0000
NO TRADE ACCOUNT ASSIGNED
View Count: 343
| [2024-12-23 16:45:24] |
| User993113 - Posts: 83 |
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hello, from today SC no longer connects, the following message appears: Connection error message from service: Teton CME Order Routing Connection error: No trade accounts assigned I have an account with Dorman and until Friday everything was working correctly; I have not changed username or password which are stored and therefore I do not have to type them when starting SC If I switch to the connection with Rithmic direct, the platform connects regularly but the data is stuck at the closing of Friday 20 Can you help me? Thanks |
| [2024-12-23 17:23:20] |
| John - SC Support - Posts: 42830 |
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Refer to the following: Important Notice - Resolving: No trade accounts assigned For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-03 13:21:43] |
| ELSAM - Posts: 1 |
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My connection error message no trade accounts assigned is still showing continuously
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| [2025-10-03 15:50:52] |
| John - SC Support - Posts: 42830 |
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First, make sure you have the correct Clearing Firm selected in the "Global Settings >> Data/Trade Service Settings >> Main Settings >> Clearing Firm". If that is not it, then you need to check with your broker on the status of your setup for the Teton Order Routing Service. Make sure everything is setup properly with them. If neither of these solves it, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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