Support Board
Date/Time: Thu, 30 Oct 2025 03:26:27 +0000
rithmic
View Count: 305
| [2024-12-19 12:04:21] |
| J Alex - Posts: 1 |
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I can't connect the rithmic datafeed (from topstep) to sierra because i don’t have the “service package 11”. I want to use the data feed of the prop I purchased. Thanks for any response. |
Attachment Deleted.  Immagine WhatsApp 2024-12-19 ore 12.58.45_34590f6f.jpg / V - Attached On 2024-12-19 12:03:06 UTC - Size: 647.29 KB - 80 views |
| [2024-12-19 14:21:25] |
| Sierra_Chart Engineering - Posts: 21257 |
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Your Service Package is 11 at this time. Restart Sierra Chart. Let us know if you still have an issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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