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Direct MessagesDate/Time: Thu, 25 Apr 2024 23:58:29 +0000
Time and sales windows on multiple monitors
View Count: 3096
| [2013-05-09 15:01:06] |
| trader1 - Posts: 128 |
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Hi, I use multiple monitors (as do most traders) and I have a number of time and sales windows open in my default chart chartbook setups. I set these time and sales windows on one of the outside monitors. The problem is that each day when I open the chartbooks all of my time and sales windows are lumped on top of each other on the main monitor. I have to spend a few minutes every day repositioning them. Can you please tell me how to have them open in the same spot I left them on the prior session? (I do save all before closing a chartbook). Thanks. |
| [2013-05-09 23:52:50] |
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This means that the operating system or possibly the video driver is moving them back to the monitor where you see them. Sierra Chart does perform a specific command to put them in the exact same size and position where they were when you saved the Chartbook. What happens when you position them where you want, save your Chartbook, close the Chartbook, but not close Sierra Chart and reopen the Chartbook? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-10 03:53:03] |
| trader1 - Posts: 128 |
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Well, it's interesting. The ones that are fully open seem to stay where they were, but the ones that are minimized end up on the primary monitor in the upper left of the screen on top of one another. Sometimes the ones that are fully open retain their position through a complete shutdown and restart. I will have to see if they always do. I have many minimized though and they end up lumped on top of one another on the primary screen as I mentioned in the first post.
Date Time Of Last Edit: 2013-05-10 03:55:03
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| [2013-05-10 14:09:01] |
| trader1 - Posts: 128 |
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It appears as though any time and sales windows that I had open on the main window, but minimized on one of the external monitors upon program close, end up minimized in a clump on the top left of the main window when I restart. The time and sales windows that are left open on an external monitor seem to remain in place upon restart. I normally only have a few open and most minimized on program close, so there is a big clump of minimized time and sales windows in the upper left of the main monitor upon restart. Please give me a few days to experiment with this and if I cannot work out a solution, I will repost to this thread. Thanks. |
| [2013-05-11 02:33:56] |
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We did look into this. We are handling the saving and restoring of the size and position of the Time and Sales window correctly. We do believe this is a problem on your side with the system. We don't see what we would have control over or what could be changed to make this any better.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-11 10:27:37] |
| PTG - Posts: 57 |
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Fwiw, and fyi, I have one system (W7 Home Premium) with 4 monitors using an ATI FirePro 2460 graphics card which usually has the same issues; after I switch on the monitors again all SC is not in its original position. I just realised that another system (W7 Professional) with 4 monitors running an ATI FirePro W600 card doesn't have the same behaviour, nor did it have that behaviour when it still had a 2460 card.
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| [2013-05-13 14:44:31] |
| trader1 - Posts: 128 |
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Although I still have to do a bit more experimenting, I think the situation may be as follows: 1. If a time and sales window would normally open on the main monitor but is minimized on an external monitor at program exit, upon restart it opens in the top left of the main monitor. 2. If a time and sales window is open on an external monitor but minimized on an external monitor at program exit, it stays minimized on the external monitor upon restart. 3. If a time and sales window is open on an external monitor upon program exit, it opens on the external monitor upon restart. So, the main problem seems to be with time and sales windows that would normally open on the main monitor and are minimized to an external monitor at shutdown. BTW, this is on Windows 7 Ultimate. Thanks. Date Time Of Last Edit: 2013-05-13 14:46:08
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| [2013-05-13 16:13:28] |
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This is going to be an operating system issue. When Sierra Chart restores the position of these Time and Sales windows, we do specify to also restore the previous position of where it was minimized to.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-22 21:43:17] |
| PTG - Posts: 57 |
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I have updated my display drivers yesterday. Windows now appear where they were when I closed SC. It may also be the new 979 version that does the trick, not sure. In any case, I don't have these issues any longer.
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| [2013-05-22 21:53:26] |
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This is good. We did not make any Changes within Sierra Chart because we would not know how to solve this. Sierra Chart is properly saving and restoring the Time and Sales window position, both minimized and normal.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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