Support Board
Date/Time: Tue, 06 May 2025 20:14:01 +0000
Cannot connect Apex/Rithmic to Sierra Chart.
View Count: 240
| [2024-12-04 08:28:59] |
| trader2017 - Posts: 117 |
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I noticed that others had the same problem. The AMP/Teton connection is working.
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| [2024-12-04 08:39:08] |
| User303857 - Posts: 132 |
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Yes, updated to the newest version twice now.... Both Amp/Teton not working and Rithmic Apex not working. Rolled back the update and same problems. At some point hoping to manage the position that is on.... Date Time Of Last Edit: 2024-12-04 08:41:29
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| [2024-12-04 09:01:59] |
| trader2017 - Posts: 117 |
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User303857, this happened several months ago, and it was something that Rithmic had to fix. If you have trades initiated in Sierra Chart to Apex you’re probably aware that you can close them directly from the Rtrader app which is what I had to do since I couldn’t close them or manage them through Sierra.
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| [2024-12-04 10:08:31] |
| Sitting Bull - Posts: 11 |
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Same for me, cannot connect to S5/TETON, also rithmic not working
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| [2024-12-04 14:44:57] |
| Sierra_Chart Engineering - Posts: 19461 |
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Are you still having an issue connecting to Rithmic?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-04 14:59:19] |
| Sitting Bull - Posts: 11 |
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Ok for me with Rithmic connection. Thanks
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| [2024-12-04 21:33:38] |
| User303857 - Posts: 132 |
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Every thing seems to be working again this morning. Running Version 2716 Not sure if I should try updating again?? To the most current verson. Thanks |
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