Support Board
Date/Time: Tue, 06 May 2025 20:06:06 +0000
Data/Service connection error. Windows error code 10060
View Count: 218
| [2024-12-04 08:08:59] |
| User781731 - Posts: 50 |
|
I can’t connect to my account opening SC. Have never had a problem connecting previously. I have NOT changed any details in the “Data/Trade Service Settings”. The issue persists even when I attempt on different computer. The issue persists even when I use a different internet connection. I can successfully log into the associated Rithmic account on Rithmic itself. I have disabled firewalls. I can successfully connect to a different brokerage account (via Teton). Here is the message log: 2024-12-04 03:00:04.000 | Trade activity files set size: 706 2024-12-04 03:00:04.007 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:00:04.007 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2024-12-04 03:00:04.007 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2024-12-04 03:00:04.008 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 216.66.0.130. 2024-12-04 03:00:04.031 | Created the DTC Protocol server. 2024-12-04 03:00:04.032 | DTC Protocol Server listening on port 11111. 2024-12-04 03:00:04.032 | Reading Internal Order ID file. 2024-12-04 03:00:04.033 | Reading Trade Orders file. 2024-12-04 03:00:04.033 | Reading Trade Positions file. 2024-12-04 03:00:04.033 | Reading Trade Account Data files. 2024-12-04 03:00:04.035 | UDPListener (2208). Port 22905 | Listening on UDP port 22905. 2024-12-04 03:00:04.036 | NTP | No privilege to adjust system time: Failed to adjust privileges. Windows error code 1300: Not all privileges or groups referenced are assigned to the caller. 2024-12-04 03:00:04.036 | Software version: 2716 64-bit 2024-12-04 03:00:04.036 | Primary Thread ID: 6220 2024-12-04 03:00:04.036 | Usage end date: 2025-01-19 2024-12-04 03:00:04.036 | Enabled for: Advanced Features 2. 2024-12-04 03:00:04.036 | Enabled for: Sierra Chart Historical Data Service. 2024-12-04 03:00:04.036 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-12-04 03:00:04.036 | Enabled for: Delayed Denali Exchange Data Feed. 2024-12-04 03:00:04.036 | Enabled for exchange2: CBOT 2024-12-04 03:00:04.036 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-12-04 03:00:04.036 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-12-04 03:00:04.036 | Custom symbol settings values: enabled 2024-12-04 03:00:04.036 | Chart Update Interval: 10 2024-12-04 03:00:04.036 | Intraday Data Storage Time Unit: 0 2024-12-04 03:00:04.036 | Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-12-04 03:00:04.036 | 2024-12-04 08:00:04 Local computer time in UTC 2024-12-04 03:00:04.036 | 2024-12-04 03:00:04 Local computer time in SC Time Zone 2024-12-04 03:00:04.036 | 2024-12-04 08:00:04 Server time in UTC 2024-12-04 03:00:04.036 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-12-04 03:00:04.036 | Program path: C:\SierraChart\ 2024-12-04 03:00:04.036 | Data Files path: C:\SierraChart\Data\ 2024-12-04 03:00:04.036 | OS Version Number: 10.0 2024-12-04 03:00:04.036 | Locale Setting: C 2024-12-04 03:00:04.036 | DLLs: T29-DeltaDivergence_64.dll, T29-SCExcel_2448_64.dll, T29-SCExcel_64.dll, TDUFootPrint.dll, UserContributedStudies_64.dll 2024-12-04 03:00:04.036 | Allowed protected custom studies: T29 Delta Divergence, T29 SC-dX, T29 SC-Excel, TDUFootprint 2024-12-04 03:00:04.036 | Crash reporter started: true 2024-12-04 03:00:04.036 | 2024-12-04 03:00:04.036 | Created the DTC Protocol historical data server. 2024-12-04 03:00:04.037 | HD Server Manager | Listening on port 11110. 2024-12-04 03:00:04.037 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2024-12-04 03:00:04.053 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-12-04 03:00:04.375 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-12-04 03:00:04.375 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-12-04 03:00:05.143 | Received 5 login tokens. 2024-12-04 03:00:05.804 | Symbol settings MD5 received. Request ID: 1. 2024-12-04 03:00:05.804 | Symbol settings are up-to-date for rithmic_v2.trading. 2024-12-04 03:00:06.226 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2024-12-04 03:00:06.228 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:00:06.471 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2024-12-04 03:00:06.471 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. 2024-12-04 03:00:06.543 | Requested user files to download. 2024-12-04 03:00:06.718 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. 2024-12-04 03:00:06.718 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2024-12-04 03:00:07.975 | File to download: TDUFootPrint.dll. Action: 1 2024-12-04 03:00:07.987 | File to download: T29-SCExcel_2448_64.dll. Action: 1 2024-12-04 03:00:07.990 | File to download: T29-SCExcel_64.dll. Action: 1 2024-12-04 03:00:07.991 | File to download: T29-DeltaDivergence_64.dll. Action: 1 2024-12-04 03:00:07.993 | User files to download complete 2024-12-04 03:00:08.534 | 2024-12-04 03:00:08.534 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2024-12-04 03:00:08.534 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2024-12-04 03:00:08.536 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2024-12-04 03:00:08.537 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:00:08.537 | DTC Client socket (2) | New receive buffer size: 0 2024-12-04 03:00:08.537 | DTC Client socket (2) | Connecting to IP: 216.57.156.163. 2024-12-04 03:00:11.749 | Files to Open on Startup | Opening file: Fixed Income.Cht 2024-12-04 03:00:11.773 | ZFH5.CBOT [CBV] #9 | Reloading chart. 2024-12-04 03:00:11.779 | Starting DelayedDownloadMonitoringTimer 2024-12-04 03:00:11.779 | Starting HDTimeoutTimer 2024-12-04 03:00:11.779 | Added historical Intraday data request for ZFH5.CBOT to the queue. 2024-12-04 03:00:11.780 | Triggering next historical data download in queue. 2024-12-04 03:00:11.783 | ZFH5.CBOT [CBV] #9 | Performing continuous chart historical Daily data download for symbol ZFH5.CBOT starting at last date in file. 2024-12-04 03:00:11.784 | Starting DelayedDownloadMonitoringTimer 2024-12-04 03:00:11.784 | Starting HDTimeoutTimer 2024-12-04 03:00:11.784 | Added historical Daily data request for ZFH5.CBOT to the queue. 2024-12-04 03:00:11.785 | Triggering next historical data download in queue. 2024-12-04 03:00:11.810 | ZFH5.CBOT [CBV] #9 | Waiting for historical downloads to complete with the IDs: 1, 2, 2024-12-04 03:00:11.822 | ZNH5.CBOT [CBV] #1 | Reloading chart. 2024-12-04 03:00:11.825 | Added historical Intraday data request for ZNH5.CBOT to the queue. 2024-12-04 03:00:11.827 | ZNH5.CBOT [CBV] #1 | Performing continuous chart historical Daily data download for symbol ZNH5.CBOT starting at last date in file. 2024-12-04 03:00:11.827 | Added historical Daily data request for ZNH5.CBOT to the queue. 2024-12-04 03:00:11.846 | ZNH5.CBOT [CBV] #1 | Waiting for historical downloads to complete with the IDs: 3, 4, 2024-12-04 03:00:11.857 | ZBH5.CBOT [CBV] #2 | Reloading chart. 2024-12-04 03:00:11.860 | Added historical Intraday data request for ZBH5.CBOT to the queue. 2024-12-04 03:00:11.862 | ZBH5.CBOT [CBV] #2 | Performing continuous chart historical Daily data download for symbol ZBH5.CBOT starting at last date in file. 2024-12-04 03:00:11.862 | Added historical Daily data request for ZBH5.CBOT to the queue. 2024-12-04 03:00:11.882 | ZBH5.CBOT [CBV] #2 | Waiting for historical downloads to complete with the IDs: 5, 6, 2024-12-04 03:00:11.889 | UBH5.CBOT [CBV] #3 | Reloading chart. 2024-12-04 03:00:11.892 | Added historical Intraday data request for UBH5.CBOT to the queue. 2024-12-04 03:00:11.894 | UBH5.CBOT [CBV] #3 | Performing continuous chart historical Daily data download for symbol UBH5.CBOT starting at last date in file. 2024-12-04 03:00:11.894 | Added historical Daily data request for UBH5.CBOT to the queue. 2024-12-04 03:00:11.912 | UBH5.CBOT [CBV] #3 | Waiting for historical downloads to complete with the IDs: 7, 8, 2024-12-04 03:00:11.922 | Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ff83c620000 2024-12-04 03:00:11.927 | ZFH5.CBOT [CBV] 1 Min #4 | Reloading chart. 2024-12-04 03:00:11.973 | ZFH5.CBOT [CBV] 1 Min #4 | Waiting for historical downloads to complete with the IDs: 1, 2, 2024-12-04 03:00:11.981 | ZNH5.CBOT [CBV] 1 Min #5 | Reloading chart. 2024-12-04 03:00:12.024 | ZNH5.CBOT [CBV] 1 Min #5 | Waiting for historical downloads to complete with the IDs: 3, 4, 2024-12-04 03:00:12.032 | ZBH5.CBOT [CBV] 1 Min #7 | Reloading chart. 2024-12-04 03:00:12.076 | ZBH5.CBOT [CBV] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 5, 6, 2024-12-04 03:00:12.083 | UBH5.CBOT [CBV] 1 Min #6 | Reloading chart. 2024-12-04 03:00:12.126 | UBH5.CBOT [CBV] 1 Min #6 | Waiting for historical downloads to complete with the IDs: 7, 8, 2024-12-04 03:00:12.137 | Mapping ZFH5.CBOT to ZFH25. Service code: cbot 2024-12-04 03:00:12.137 | Using symbol data fast lookup vector 2024-12-04 03:00:12.138 | HD Request # 1 | Downloading Intraday chart data for ZFH5.CBOT to the file ZFH5.CBOT.scid. Service: cbot 2024-12-04 03:00:12.138 | HD Request # 1 | Download start date-time: 2024-12-04 02:51:35.000000. File last date-time: 2024-12-04 02:51:35.789000 2024-12-04 03:00:12.138 | HD Request # 1 | Using server: ds28.sierracharts.com port 10150 2024-12-04 03:00:12.138 | Socket (1) | Creating socket. 2024-12-04 03:00:12.138 | Socket (1) | New receive buffer size: 0 2024-12-04 03:00:12.138 | Socket (1) | Connecting to IP: 67.214.125.5. 2024-12-04 03:00:12.146 | HD Request # 2 | Downloading Historical Daily chart data for ZFH5.CBOT. Starting date: 2024-11-29. Service: rithmic.trading 2024-12-04 03:00:12.658 | HD Request # 1 | Setting DTC encoding to Binary VLS 2024-12-04 03:00:12.658 | HD Request # 1 | Sending historical data logon request message. 2024-12-04 03:00:13.416 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-12-04 02:51:35. Record interval: 0. Symbol: ZFH25 2024-12-04 03:00:13.662 | HD Request # 1 | Decompressing data. 2024-12-04 03:00:13.706 | HD Request # 2 | Requesting historical Daily data for ZFH25 starting at 2024-11-28. SC External HD service. 2024-12-04 03:00:13.981 | HD Request # 1 | Receiving Intraday data for ZFH5.CBOT starting at 2024-12-04 02:51:35.765000 2024-12-04 03:00:13.984 | Socket (1) | CloseSocket call. 2024-12-04 03:00:13.984 | Socket (1) | Shutdown started. Waiting for graceful close. 2024-12-04 03:00:13.985 | Historical data download thread signaled to stop. 2024-12-04 03:00:13.985 | HD Request # 1 | Timestamp of first Intraday data file record written: 2024-12-04 02:52:10.612000. 2024-12-04 03:00:13.986 | HD Request # 1 | Received 1423 Intraday data records from 2024-12-04 02:51:35.765000 to 2024-12-04 03:00:04.510000 (8.5 minutes. Delay: 9.5 seconds) and wrote 1369 records for ZFH5.CBOT 2024-12-04 03:00:13.986 | HD Request # 1 | Completion time: 1s. 2024-12-04 03:00:13.986 | HD Request # 1 | Intraday data download complete for ZFH5.CBOT. Unique request ID: 1 2024-12-04 03:00:13.986 | Removing historical data download ID 1. 2024-12-04 03:00:13.986 | Real-time Intraday chart data file updates started for ZFH5.CBOT 2024-12-04 03:00:13.986 | Intraday chart data file opened for ZFH5.CBOT 2024-12-04 03:00:13.986 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-12-04 03:00:13.994 | 2024-12-04 03:00:13.994 | Triggering next historical data download in queue. 2024-12-04 03:00:13.994 | Historical data for ZFH5.CBOT is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-12-04 03:00:13.994 | Mapping ZNH5.CBOT to ZNH25. Service code: cbot 2024-12-04 03:00:13.994 | HD Request # 3 | Downloading Intraday chart data for ZNH5.CBOT to the file ZNH5.CBOT.scid. Service: cbot 2024-12-04 03:00:13.994 | HD Request # 3 | Download start date-time: 2024-12-04 02:51:39.000000. File last date-time: 2024-12-04 02:51:39.021001 2024-12-04 03:00:13.994 | HD Request # 3 | Using server: ds32.sierracharts.com port 10149 2024-12-04 03:00:13.995 | Socket (5) | Creating socket. 2024-12-04 03:00:13.995 | Socket (5) | New receive buffer size: 0 2024-12-04 03:00:13.995 | Socket (5) | Connecting to IP: 67.214.125.3. 2024-12-04 03:00:14.281 | Socket (1) | Socket gracefully closed by remote side. 2024-12-04 03:00:14.281 | Socket (1) | Closed. 2024-12-04 03:00:14.550 | HD Request # 3 | Setting DTC encoding to Binary VLS 2024-12-04 03:00:14.550 | HD Request # 3 | Sending historical data logon request message. 2024-12-04 03:00:14.576 | HD Request # 2 | Receiving historical Daily data for ZFH5.CBOT starting at 2024-11-29. 2024-12-04 03:00:14.577 | HD Request # 2 | Writing historical Daily data to the file ZFH5.CBOT.dly. 2024-12-04 03:00:14.580 | HD Request # 2 | Bytes received: 233 2024-12-04 03:00:14.581 | HD Request # 2 | Received 3 Daily data records from 2024-11-29 00:00:00 to 2024-12-03 00:00:00 (5.0 days) and wrote 3 records for ZFH5.CBOT 2024-12-04 03:00:14.581 | HD Request # 2 | Completion time: 2s. 2024-12-04 03:00:14.581 | HD Request # 2 | Daily data download complete for ZFH5.CBOT. Unique request ID: 2 2024-12-04 03:00:14.581 | Removing historical data download ID 2. 2024-12-04 03:00:14.581 | 2024-12-04 03:00:14.581 | Triggering next historical data download in queue. 2024-12-04 03:00:14.581 | ZFH5.CBOT [CBV] 1 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. 2024-12-04 03:00:14.581 | ZFH5.CBOT [CBV] 1 Min #4 | Reloading chart. 2024-12-04 03:00:14.608 | ZFH5.CBOT [CBV] #9 | Download is complete for all contract months in chart. Proceeding with data load. 2024-12-04 03:00:14.608 | ZFH5.CBOT [CBV] #9 | Reloading chart. 2024-12-04 03:00:14.621 | HD Request # 4 | Downloading Historical Daily chart data for ZNH5.CBOT. Starting date: 2024-11-29. Service: rithmic.trading 2024-12-04 03:00:14.659 | ZFH5.CBOT [CBV] 1 Min #4 | Reloading chart. 2024-12-04 03:00:14.729 | ZFH5.CBOT [CBV] #9 | Reloading chart. 2024-12-04 03:00:15.284 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-12-04 02:51:39. Record interval: 0. Symbol: ZNH25 2024-12-04 03:00:15.314 | ZFH5.CBOT [CBV][M] #9 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:15.318 | ZFH5.CBOT [CBV][M] #9 | Chart data loading complete. 2024-12-04 03:00:15.540 | HD Request # 3 | Decompressing data. 2024-12-04 03:00:15.799 | HD Request # 3 | Receiving Intraday data for ZNH5.CBOT starting at 2024-12-04 02:51:39.021000 2024-12-04 03:00:15.802 | Socket (5) | CloseSocket call. 2024-12-04 03:00:15.803 | Socket (5) | Shutdown started. Waiting for graceful close. 2024-12-04 03:00:15.803 | Historical data download thread signaled to stop. 2024-12-04 03:00:15.804 | HD Request # 3 | Timestamp of first Intraday data file record written: 2024-12-04 02:51:56.587000. 2024-12-04 03:00:15.804 | HD Request # 3 | Received 2285 Intraday data records from 2024-12-04 02:51:39.021000 to 2024-12-04 02:59:50.955000 (8.2 minutes. Delay: 24.8 seconds) and wrote 2283 records for ZNH5.CBOT 2024-12-04 03:00:15.804 | HD Request # 3 | Completion time: 2s. 2024-12-04 03:00:15.804 | HD Request # 3 | Intraday data download complete for ZNH5.CBOT. Unique request ID: 3 2024-12-04 03:00:15.804 | Removing historical data download ID 3. 2024-12-04 03:00:15.804 | Real-time Intraday chart data file updates started for ZNH5.CBOT 2024-12-04 03:00:15.804 | Intraday chart data file opened for ZNH5.CBOT 2024-12-04 03:00:15.804 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-12-04 03:00:15.810 | 2024-12-04 03:00:15.810 | Triggering next historical data download in queue. 2024-12-04 03:00:15.810 | Historical data for ZNH5.CBOT is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-12-04 03:00:15.810 | Mapping ZBH5.CBOT to ZBH25. Service code: cbot 2024-12-04 03:00:15.810 | HD Request # 5 | Downloading Intraday chart data for ZBH5.CBOT to the file ZBH5.CBOT.scid. Service: cbot 2024-12-04 03:00:15.810 | HD Request # 5 | Download start date-time: 2024-12-04 02:51:35.000000. File last date-time: 2024-12-04 02:51:35.909000 2024-12-04 03:00:15.810 | HD Request # 5 | Using server: ds26.sierracharts.com port 10150 2024-12-04 03:00:15.843 | Socket (3) | Creating socket. 2024-12-04 03:00:15.843 | Socket (3) | New receive buffer size: 0 2024-12-04 03:00:15.843 | Socket (3) | Connecting to IP: 64.152.155.17. 2024-12-04 03:00:16.057 | Socket (5) | Socket gracefully closed by remote side. 2024-12-04 03:00:16.057 | Socket (5) | Closed. 2024-12-04 03:00:16.186 | HD Request # 4 | Requesting historical Daily data for ZNH25 starting at 2024-11-28. SC External HD service. 2024-12-04 03:00:16.271 | HD Request # 5 | Setting DTC encoding to Binary VLS 2024-12-04 03:00:16.271 | HD Request # 5 | Sending historical data logon request message. 2024-12-04 03:00:16.873 | HD Request # 4 | Receiving historical Daily data for ZNH5.CBOT starting at 2024-11-29. 2024-12-04 03:00:16.873 | HD Request # 4 | Writing historical Daily data to the file ZNH5.CBOT.dly. 2024-12-04 03:00:16.876 | HD Request # 4 | Bytes received: 219 2024-12-04 03:00:16.876 | HD Request # 4 | Received 3 Daily data records from 2024-11-29 00:00:00 to 2024-12-03 00:00:00 (5.0 days) and wrote 3 records for ZNH5.CBOT 2024-12-04 03:00:16.876 | HD Request # 4 | Completion time: 2s. 2024-12-04 03:00:16.876 | HD Request # 4 | Daily data download complete for ZNH5.CBOT. Unique request ID: 4 2024-12-04 03:00:16.876 | Removing historical data download ID 4. 2024-12-04 03:00:16.876 | 2024-12-04 03:00:16.876 | Triggering next historical data download in queue. 2024-12-04 03:00:16.879 | HD Request # 6 | Downloading Historical Daily chart data for ZBH5.CBOT. Starting date: 2024-11-29. Service: rithmic.trading 2024-12-04 03:00:16.886 | ZNH5.CBOT [CBV] #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-12-04 03:00:16.886 | ZNH5.CBOT [CBV] #1 | Reloading chart. 2024-12-04 03:00:16.901 | ZNH5.CBOT [CBV] 1 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. 2024-12-04 03:00:16.901 | ZNH5.CBOT [CBV] 1 Min #5 | Reloading chart. 2024-12-04 03:00:16.953 | ZNH5.CBOT [CBV] #1 | Reloading chart. 2024-12-04 03:00:16.998 | HD Request # 5 | Requesting Intraday data. Start date-time: 2024-12-04 02:51:35. Record interval: 0. Symbol: ZBH25 2024-12-04 03:00:17.017 | ZNH5.CBOT [CBV] 1 Min #5 | Reloading chart. 2024-12-04 03:00:17.200 | HD Request # 5 | Decompressing data. 2024-12-04 03:00:17.405 | HD Request # 5 | Receiving Intraday data for ZBH5.CBOT starting at 2024-12-04 02:51:35.775000 2024-12-04 03:00:17.409 | Socket (3) | CloseSocket call. 2024-12-04 03:00:17.410 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-12-04 03:00:17.410 | Historical data download thread signaled to stop. 2024-12-04 03:00:17.410 | HD Request # 5 | Timestamp of first Intraday data file record written: 2024-12-04 02:51:54.877000. 2024-12-04 03:00:17.410 | HD Request # 5 | Received 599 Intraday data records from 2024-12-04 02:51:35.775000 to 2024-12-04 02:59:03.213000 (7.5 minutes. Delay: 74.2 seconds) and wrote 576 records for ZBH5.CBOT 2024-12-04 03:00:17.410 | HD Request # 5 | Completion time: 2s. 2024-12-04 03:00:17.410 | HD Request # 5 | Intraday data download complete for ZBH5.CBOT. Unique request ID: 5 2024-12-04 03:00:17.410 | Removing historical data download ID 5. 2024-12-04 03:00:17.410 | Real-time Intraday chart data file updates started for ZBH5.CBOT 2024-12-04 03:00:17.410 | Intraday chart data file opened for ZBH5.CBOT 2024-12-04 03:00:17.410 | HD Request # 5 | Enabling Intraday chart updating for symbol. 2024-12-04 03:00:17.419 | 2024-12-04 03:00:17.419 | Triggering next historical data download in queue. 2024-12-04 03:00:17.419 | Historical data for ZBH5.CBOT is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-12-04 03:00:17.419 | Mapping UBH5.CBOT to UBH25. Service code: cbot 2024-12-04 03:00:17.420 | HD Request # 7 | Downloading Intraday chart data for UBH5.CBOT to the file UBH5.CBOT.scid. Service: cbot 2024-12-04 03:00:17.420 | HD Request # 7 | Download start date-time: 2024-12-04 02:51:35.000000. File last date-time: 2024-12-04 02:51:35.771001 2024-12-04 03:00:17.420 | HD Request # 7 | Using server: ds28.sierracharts.com port 10149 2024-12-04 03:00:17.421 | Socket (4) | Creating socket. 2024-12-04 03:00:17.421 | Socket (4) | New receive buffer size: 0 2024-12-04 03:00:17.421 | Socket (4) | Connecting to IP: 67.214.125.5. 2024-12-04 03:00:17.613 | Socket (3) | Socket gracefully closed by remote side. 2024-12-04 03:00:17.613 | Socket (3) | Closed. 2024-12-04 03:00:17.924 | HD Request # 7 | Setting DTC encoding to Binary VLS 2024-12-04 03:00:17.924 | HD Request # 7 | Sending historical data logon request message. 2024-12-04 03:00:18.027 | ZNH5.CBOT [CBV][M] #1 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:18.031 | ZNH5.CBOT [CBV][M] #1 | Chart data loading complete. 2024-12-04 03:00:18.419 | HD Request # 6 | Requesting historical Daily data for ZBH25 starting at 2024-11-28. SC External HD service. 2024-12-04 03:00:18.658 | HD Request # 7 | Requesting Intraday data. Start date-time: 2024-12-04 02:51:35. Record interval: 0. Symbol: UBH25 2024-12-04 03:00:18.906 | HD Request # 7 | Decompressing data. 2024-12-04 03:00:19.078 | HD Request # 6 | Receiving historical Daily data for ZBH5.CBOT starting at 2024-11-29. 2024-12-04 03:00:19.078 | HD Request # 6 | Writing historical Daily data to the file ZBH5.CBOT.dly. 2024-12-04 03:00:19.079 | HD Request # 6 | Bytes received: 196 2024-12-04 03:00:19.079 | HD Request # 6 | Received 3 Daily data records from 2024-11-29 00:00:00 to 2024-12-03 00:00:00 (5.0 days) and wrote 3 records for ZBH5.CBOT 2024-12-04 03:00:19.079 | HD Request # 6 | Completion time: 3s. 2024-12-04 03:00:19.079 | HD Request # 6 | Daily data download complete for ZBH5.CBOT. Unique request ID: 6 2024-12-04 03:00:19.079 | Removing historical data download ID 6. 2024-12-04 03:00:19.079 | 2024-12-04 03:00:19.079 | Triggering next historical data download in queue. 2024-12-04 03:00:19.081 | HD Request # 8 | Downloading Historical Daily chart data for UBH5.CBOT. Starting date: 2024-11-29. Service: rithmic.trading 2024-12-04 03:00:19.084 | ZBH5.CBOT [CBV] #2 | Download is complete for all contract months in chart. Proceeding with data load. 2024-12-04 03:00:19.084 | ZBH5.CBOT [CBV] #2 | Reloading chart. 2024-12-04 03:00:19.098 | ZBH5.CBOT [CBV] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. 2024-12-04 03:00:19.098 | ZBH5.CBOT [CBV] 1 Min #7 | Reloading chart. 2024-12-04 03:00:19.128 | ZFH5.CBOT [CBV][M] 1 Min #4 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:19.159 | HD Request # 7 | Receiving Intraday data for UBH5.CBOT starting at 2024-12-04 02:51:35.762000 2024-12-04 03:00:19.160 | Socket (4) | CloseSocket call. 2024-12-04 03:00:19.178 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-12-04 03:00:19.504 | Socket (4) | Socket gracefully closed by remote side. 2024-12-04 03:00:19.504 | Socket (4) | Closed. 2024-12-04 03:00:19.689 | Chart #4 has tagged chart #9 for full recalculation. Chartbook: Fixed Income.Cht 2024-12-04 03:00:19.689 | ZFH5.CBOT [CBV][M] 1 Min #4 | Chart data loading complete. 2024-12-04 03:00:19.690 | ZBH5.CBOT [CBV] 1 Min #7 | Reloading chart. 2024-12-04 03:00:20.315 | ZBH5.CBOT [CBV] #2 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:20.318 | ZBH5.CBOT [CBV] #2 | Chart data loading complete. 2024-12-04 03:00:20.318 | Historical data download thread signaled to stop. 2024-12-04 03:00:20.318 | HD Request # 7 | Timestamp of first Intraday data file record written: 2024-12-04 02:52:15.815000. 2024-12-04 03:00:20.318 | HD Request # 7 | Received 569 Intraday data records from 2024-12-04 02:51:35.762000 to 2024-12-04 03:00:01.639000 (8.4 minutes. Delay: 18.7 seconds) and wrote 555 records for UBH5.CBOT 2024-12-04 03:00:20.318 | HD Request # 7 | Completion time: 3s. 2024-12-04 03:00:20.318 | HD Request # 7 | Intraday data download complete for UBH5.CBOT. Unique request ID: 7 2024-12-04 03:00:20.318 | Removing historical data download ID 7. 2024-12-04 03:00:20.318 | Real-time Intraday chart data file updates started for UBH5.CBOT 2024-12-04 03:00:20.318 | Intraday chart data file opened for UBH5.CBOT 2024-12-04 03:00:20.318 | HD Request # 7 | Enabling Intraday chart updating for symbol. 2024-12-04 03:00:20.325 | 2024-12-04 03:00:20.325 | No download requests in the queue to start downloads for. 2024-12-04 03:00:20.325 | Historical data for UBH5.CBOT is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-12-04 03:00:20.337 | ZBH5.CBOT [CBV] #2 | Reloading chart. 2024-12-04 03:00:20.788 | ZBH5.CBOT [CBV][M] #2 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:20.789 | ZBH5.CBOT [CBV][M] #2 | Chart data loading complete. 2024-12-04 03:00:21.465 | HD Request # 8 | Requesting historical Daily data for UDH25 starting at 2024-11-28. SC External HD service. 2024-12-04 03:00:21.506 | ZBH5.CBOT [CBV][M] 1 Min #7 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:21.935 | Chart #7 has tagged chart #2 for full recalculation. Chartbook: Fixed Income.Cht 2024-12-04 03:00:21.935 | ZBH5.CBOT [CBV][M] 1 Min #7 | Chart data loading complete. 2024-12-04 03:00:22.830 | HD Request # 8 | Receiving historical Daily data for UBH5.CBOT starting at 2024-11-29. 2024-12-04 03:00:22.831 | HD Request # 8 | Writing historical Daily data to the file UBH5.CBOT.dly. 2024-12-04 03:00:22.832 | HD Request # 8 | Bytes received: 204 2024-12-04 03:00:22.832 | HD Request # 8 | Received 3 Daily data records from 2024-11-29 00:00:00 to 2024-12-03 00:00:00 (5.0 days) and wrote 3 records for UBH5.CBOT 2024-12-04 03:00:22.832 | HD Request # 8 | Completion time: 3s. 2024-12-04 03:00:22.832 | HD Request # 8 | Daily data download complete for UBH5.CBOT. Unique request ID: 8 2024-12-04 03:00:22.832 | Removing historical data download ID 8. 2024-12-04 03:00:22.832 | 2024-12-04 03:00:22.832 | No download requests in the queue to start downloads for. 2024-12-04 03:00:22.845 | UBH5.CBOT [CBV] #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-12-04 03:00:22.845 | UBH5.CBOT [CBV] #3 | Reloading chart. 2024-12-04 03:00:22.853 | UBH5.CBOT [CBV] 1 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. 2024-12-04 03:00:22.854 | UBH5.CBOT [CBV] 1 Min #6 | Reloading chart. 2024-12-04 03:00:22.893 | UBH5.CBOT [CBV] #3 | Reloading chart. 2024-12-04 03:00:22.938 | ZNH5.CBOT [CBV][M] 1 Min #5 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:23.461 | Chart #5 has tagged chart #1 for full recalculation. Chartbook: Fixed Income.Cht 2024-12-04 03:00:23.461 | ZNH5.CBOT [CBV][M] 1 Min #5 | Chart data loading complete. 2024-12-04 03:00:23.971 | UBH5.CBOT [CBV] 1 Min #6 | Reloading chart. 2024-12-04 03:00:24.067 | UBH5.CBOT [CBV] #3 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:24.070 | UBH5.CBOT [CBV] #3 | Chart data loading complete. 2024-12-04 03:00:24.669 | UBH5.CBOT [CBV][M] 1 Min #6 | StartDateTimeForLoadingOrderFills: 2023-11-28 00:00:00 2024-12-04 03:00:25.113 | Chart #6 has tagged chart #3 for full recalculation. Chartbook: Fixed Income.Cht 2024-12-04 03:00:25.113 | UBH5.CBOT [CBV][M] 1 Min #6 | Chart data loading complete. 2024-12-04 03:00:25.113 | ZFH5.CBOT [CBV][M] #9 | Performing a full recalculation because it has been tagged. Chartbook: Fixed Income.Cht 2024-12-04 03:00:25.119 | ZNH5.CBOT [CBV][M] #1 | Performing a full recalculation because it has been tagged. Chartbook: Fixed Income.Cht 2024-12-04 03:00:25.125 | ZBH5.CBOT [CBV][M] #2 | Performing a full recalculation because it has been tagged. Chartbook: Fixed Income.Cht 2024-12-04 03:00:25.131 | UBH5.CBOT [CBV][M] #3 | Performing a full recalculation because it has been tagged. Chartbook: Fixed Income.Cht 2024-12-04 03:00:25.571 | Chart #6 has tagged chart #3 for full recalculation. Chartbook: Fixed Income.Cht 2024-12-04 03:00:25.575 | UBH5.CBOT [CBV][M] #3 | Performing a full recalculation because it has been tagged. Chartbook: Fixed Income.Cht 2024-12-04 03:00:28.538 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Creating socket. Using TLS 1.2. 2024-12-04 03:00:28.538 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | New receive buffer size: 0 2024-12-04 03:00:28.538 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Connecting to IP: 216.66.0.130. 2024-12-04 03:00:29.573 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-12-04 03:00:29.573 | DTC Client socket (2) | CloseSocket call. 2024-12-04 03:00:29.574 | Rithmic Direct - DTC | Failed connections: 1 2024-12-04 03:00:29.574 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-12-04 03:00:29.574 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:00:29.574 | DTC Client socket (2) | Closed. 2024-12-04 03:00:29.590 | DTC Client socket (0) | CloseSocket call. 2024-12-04 03:00:29.590 | Rithmic Direct - DTC | Disconnected. 2024-12-04 03:00:29.591 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:00:30.909 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2024-12-04 03:00:30.910 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:00:31.164 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | CloseSocket call. 2024-12-04 03:00:31.164 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. 2024-12-04 03:00:31.485 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. 2024-12-04 03:00:31.485 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Closed. 2024-12-04 03:00:33.609 | 2024-12-04 03:00:33.614 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2024-12-04 03:00:33.614 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2024-12-04 03:00:33.614 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2024-12-04 03:00:33.642 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-12-04 03:00:33.642 | DTC Client socket (1) | New receive buffer size: 0 2024-12-04 03:00:33.642 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-12-04 03:00:53.618 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:00:53.618 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 0 2024-12-04 03:00:53.618 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 216.66.0.130. 2024-12-04 03:00:54.726 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-12-04 03:00:54.727 | DTC Client socket (1) | CloseSocket call. 2024-12-04 03:00:54.727 | DTC Client socket (1) | Closed. 2024-12-04 03:00:54.727 | Rithmic Direct - DTC | Failed connections: 2 2024-12-04 03:00:54.727 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-12-04 03:00:54.727 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:00:54.743 | DTC Client socket (0) | CloseSocket call. 2024-12-04 03:00:54.743 | Rithmic Direct - DTC | Disconnected. 2024-12-04 03:00:54.743 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:00:56.121 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2024-12-04 03:00:56.122 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:00:56.369 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | CloseSocket call. 2024-12-04 03:00:56.370 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Shutdown started. Waiting for graceful close. 2024-12-04 03:00:56.676 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. 2024-12-04 03:00:56.676 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Closed. 2024-12-04 03:00:58.736 | 2024-12-04 03:00:58.737 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2024-12-04 03:00:58.737 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2024-12-04 03:00:58.737 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2024-12-04 03:00:58.739 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-12-04 03:00:58.739 | DTC Client socket (1) | New receive buffer size: 0 2024-12-04 03:00:58.739 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-12-04 03:01:18.753 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:01:18.753 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | New receive buffer size: 0 2024-12-04 03:01:18.753 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Connecting to IP: 216.66.0.130. 2024-12-04 03:01:19.773 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-12-04 03:01:19.773 | DTC Client socket (1) | CloseSocket call. 2024-12-04 03:01:19.773 | Rithmic Direct - DTC | Failed connections: 3 2024-12-04 03:01:19.773 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-12-04 03:01:19.773 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:01:19.773 | DTC Client socket (1) | Closed. 2024-12-04 03:01:19.790 | DTC Client socket (0) | CloseSocket call. 2024-12-04 03:01:19.790 | Rithmic Direct - DTC | Disconnected. 2024-12-04 03:01:19.790 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:01:21.172 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2024-12-04 03:01:21.173 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:01:21.438 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | CloseSocket call. 2024-12-04 03:01:21.439 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Shutdown started. Waiting for graceful close. 2024-12-04 03:01:21.764 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. 2024-12-04 03:01:21.764 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Closed. 2024-12-04 03:01:23.788 | 2024-12-04 03:01:23.788 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2024-12-04 03:01:23.788 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2024-12-04 03:01:23.789 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2024-12-04 03:01:23.790 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-12-04 03:01:23.790 | DTC Client socket (1) | New receive buffer size: 0 2024-12-04 03:01:23.790 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-12-04 03:01:43.987 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:01:43.987 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | New receive buffer size: 0 2024-12-04 03:01:43.987 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Connecting to IP: 216.66.0.130. 2024-12-04 03:01:44.841 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-12-04 03:01:44.842 | DTC Client socket (1) | CloseSocket call. 2024-12-04 03:01:44.842 | Rithmic Direct - DTC | Failed connections: 4 2024-12-04 03:01:44.842 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-12-04 03:01:44.842 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:01:44.842 | DTC Client socket (1) | Closed. 2024-12-04 03:01:44.858 | DTC Client socket (0) | CloseSocket call. 2024-12-04 03:01:44.858 | Rithmic Direct - DTC | Disconnected. 2024-12-04 03:01:44.858 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:01:46.648 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2024-12-04 03:01:46.649 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:01:46.908 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | CloseSocket call. 2024-12-04 03:01:46.908 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Shutdown started. Waiting for graceful close. 2024-12-04 03:01:47.262 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Socket gracefully closed by remote side. 2024-12-04 03:01:47.262 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Closed. 2024-12-04 03:01:48.858 | 2024-12-04 03:01:48.858 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2024-12-04 03:01:48.858 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2024-12-04 03:01:48.858 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2024-12-04 03:01:49.084 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-12-04 03:01:49.084 | DTC Client socket (1) | New receive buffer size: 0 2024-12-04 03:01:49.084 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-12-04 03:01:55.839 | The message log has been sent to support. 2024-12-04 03:01:55.856 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:01:55.856 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 0 2024-12-04 03:01:55.856 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 65.108.28.81. 2024-12-04 03:01:58.230 | The Message Log was sent. Result: Message Log received. 2024-12-04 03:01:58.476 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call. 2024-12-04 03:01:58.477 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. 2024-12-04 03:01:58.799 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. 2024-12-04 03:01:58.799 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. 2024-12-04 03:02:08.848 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:02:08.848 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | New receive buffer size: 0 2024-12-04 03:02:08.848 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Connecting to IP: 216.66.0.130. 2024-12-04 03:02:10.125 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-12-04 03:02:10.126 | DTC Client socket (1) | CloseSocket call. 2024-12-04 03:02:10.126 | Rithmic Direct - DTC | Failed connections: 5 2024-12-04 03:02:10.126 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-12-04 03:02:10.126 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:02:10.126 | DTC Client socket (1) | Closed. 2024-12-04 03:02:10.132 | DTC Client socket (0) | CloseSocket call. 2024-12-04 03:02:10.132 | Rithmic Direct - DTC | Disconnected. 2024-12-04 03:02:10.132 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:02:11.281 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2024-12-04 03:02:11.281 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:02:11.522 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | CloseSocket call. 2024-12-04 03:02:11.522 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Shutdown started. Waiting for graceful close. 2024-12-04 03:02:11.838 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Socket gracefully closed by remote side. 2024-12-04 03:02:11.838 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Closed. 2024-12-04 03:02:14.133 | 2024-12-04 03:02:14.134 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2024-12-04 03:02:14.134 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2024-12-04 03:02:14.134 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2024-12-04 03:02:14.134 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-12-04 03:02:14.134 | DTC Client socket (1) | New receive buffer size: 0 2024-12-04 03:02:14.134 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-12-04 03:02:34.137 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:02:34.137 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | New receive buffer size: 0 2024-12-04 03:02:34.137 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Connecting to IP: 216.66.0.130. 2024-12-04 03:02:35.177 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-12-04 03:02:35.178 | DTC Client socket (1) | CloseSocket call. 2024-12-04 03:02:35.178 | DTC Client socket (1) | Closed. 2024-12-04 03:02:35.179 | Rithmic Direct - DTC | Failed connections: 6 2024-12-04 03:02:35.179 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-12-04 03:02:35.179 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:02:35.195 | DTC Client socket (0) | CloseSocket call. 2024-12-04 03:02:35.195 | Rithmic Direct - DTC | Disconnected. 2024-12-04 03:02:35.195 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:02:36.624 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2024-12-04 03:02:36.640 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:02:36.913 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | CloseSocket call. 2024-12-04 03:02:36.913 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Shutdown started. Waiting for graceful close. 2024-12-04 03:02:37.237 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Socket gracefully closed by remote side. 2024-12-04 03:02:37.237 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Closed. 2024-12-04 03:02:39.217 | 2024-12-04 03:02:39.218 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2024-12-04 03:02:39.218 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2024-12-04 03:02:39.219 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2024-12-04 03:02:39.221 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-12-04 03:02:39.222 | DTC Client socket (1) | New receive buffer size: 0 2024-12-04 03:02:39.222 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-12-04 03:02:59.242 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:02:59.242 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | New receive buffer size: 0 2024-12-04 03:02:59.242 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Connecting to IP: 216.66.0.130. 2024-12-04 03:03:00.342 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-12-04 03:03:00.342 | DTC Client socket (1) | CloseSocket call. 2024-12-04 03:03:00.343 | Rithmic Direct - DTC | Failed connections: 7 2024-12-04 03:03:00.343 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-12-04 03:03:00.343 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:03:00.343 | DTC Client socket (1) | Closed. 2024-12-04 03:03:00.346 | DTC Client socket (0) | CloseSocket call. 2024-12-04 03:03:00.346 | Rithmic Direct - DTC | Disconnected. 2024-12-04 03:03:00.346 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-12-04 03:03:01.453 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2024-12-04 03:03:01.455 | Rithmic Direct - DTC | Processed connection points. Count: 347 2024-12-04 03:03:01.720 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | CloseSocket call. 2024-12-04 03:03:01.725 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Shutdown started. Waiting for graceful close. 2024-12-04 03:03:01.970 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Socket gracefully closed by remote side. 2024-12-04 03:03:01.971 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Closed. 2024-12-04 03:03:04.372 | 2024-12-04 03:03:04.373 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2024-12-04 03:03:04.373 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2024-12-04 03:03:04.373 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2024-12-04 03:03:04.376 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2024-12-04 03:03:04.377 | DTC Client socket (2) | New receive buffer size: 0 2024-12-04 03:03:04.377 | DTC Client socket (2) | Connecting to IP: 216.57.156.163. |
| [2024-12-04 08:33:54] |
| User781731 - Posts: 50 |
|
I am using the latest version and also tried reverting back to the previous version but this didn’t fix the issue. I have followed these instructions: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data | Post: 388738 But it didn’t fix the issue. I also followed these instructions: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem. It didn’t fix the issue. |
| [2024-12-04 08:38:19] |
| User781731 - Posts: 50 |
|
I also just tried doing the DNS flush as recommended here: Connect event error. Windows error code 10060 | Post: 356678 But it didn’t fix it.
|
| [2024-12-04 08:49:07] |
| User781731 - Posts: 50 |
|
I just found these instructions: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data | Post: 388911 This allowed me to access realtime data but it doesn’t allow me to trade which is obviously what I need.
Date Time Of Last Edit: 2024-12-04 08:52:28
|
| [2024-12-04 09:12:37] |
| User781731 - Posts: 50 |
|
Also tried these two suggestions: Removed the Username and Password in "Global Settings >> Data/Trade Service Settings >> Main Settings" for the "Market Data" and "Historical Data”. Manually typed the Username and Password rather than copying and pasting. Both didn’t work. |
| [2024-12-04 18:07:57] |
| John - SC Support - Posts: 39675 |
|
It sounds like Rithmic is having a problem again today. There is nothing we can do on our end to fix it, it is up to Rithmic to resolve.
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