Support Board
Date/Time: Tue, 06 May 2025 20:12:57 +0000
SC version 2712 an 2714 preformance issues
View Count: 235
| [2024-12-03 18:09:03] |
| User20615 - Posts: 18 |
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Hello, I have been using SC displaying 8 symbols in 40 MTF charts. After upgrade from version 2700 to 2712 I have serious performance issues. Moving mouse in charts, around menus and even buttons is extremely laggy and choppy. Upgrade to version 2714 does not fix the issue. Setting Chart Update Interval to 5000 ms and higher solves the problem, unfortunately with this value charts are not usable for trading. Please, can you fix the issue? Thank you Jan |
| [2024-12-09 18:00:25] |
| Sierra_Chart Engineering - Posts: 19461 |
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This is somewhat of a complex issue. See this thread: Versions 2712, 2713 | New Timer Functionality and Apparent Performance Issues However, update to version 2719 and the issue will be automatically resolved. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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