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Date/Time: Tue, 03 Dec 2024 17:10:58 +0000



Bid/Ask Difference volume profile becomes black when chart window is maximized

View Count: 97

[2024-11-29 16:12:24]
sean3000 - Posts: 58
I have a detached chart with a volume profile using Ask Volume - Bid Volume for drawing and Difference of Bid And Ask Volume Coloring for coloring.

This is how it normally looks (pink and blue bars):

https://www.sierrachart.com/image.php?Image=1732896437177.png

This is how it looks when I maximize the window (black bars):

https://www.sierrachart.com/image.php?Image=1732896636395.png
[2024-11-29 21:18:08]
Sierra_Chart Engineering - Posts: 17332
Check the Volume Bar Outline color setting:
Volume By Price Study: Volume Bars Outline and Fill Colors (SG8)

You might also need to adjust the Ticks Per Volume Bar:
Volume By Price Study: Ticks Per Volume Bar
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-11-29 21:44:02]
sean3000 - Posts: 58
I changed the Volume Bar Outline and Fill Color to white/white and the issue remains. I have Draw Outline When Coloring Bid Volume and Ask Volume set to "No" so I don't think this would be the cause.

I tried a number of different tick sizes and the issue is still there.

The issue also occurs when slightly increasing the height of the chart window.
[2024-11-29 21:48:04]
sean3000 - Posts: 58
I just updated to 2712 and the issue has gone away.
[2024-11-29 21:59:03]
Sierra_Chart Engineering - Posts: 17332
This is not a version specific issue. That is not possible. There have been no changes related to this. Are you using OpenGL?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-11-30 01:18:29]
sean3000 - Posts: 58
Yes, I am using OpenGL.
[2024-12-02 21:11:12]
sean3000 - Posts: 58
The issue is appearing again and a different chart is now flickering/flashing.

I have seen the recommendations to disable OpenGL, but I prefer not to do that. Sierra Chart performs noticeably better with OpenGL enabled, and my charts are 10x faster with OpenGL on.

I rebuilt the charts and the issue went away, so it was possibly due to a study configuration.

Also, I usually have the title bar hidden, which can apparently create issues that are Windows-related and beyond the control of Sierra Chart.

I understand OpenGL issues are likely outside the scope of support but I wanted to provide an update for anybody else who has a similar problem.

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