Support Board
Date/Time: Wed, 07 May 2025 16:52:22 +0000
Issue with the activation of
View Count: 163
| [2024-11-22 10:57:42] |
| usermp12 - Posts: 1 |
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Hello , I tried to complete the US equities exchange agreement as a non profesional user (So I am / and I have the others Exchange data feed as non profesionnal user) , but I have been rejected because of the following : "Rejected: Question submitted to User regarding Professional Status." . So I don't understand , cause I have been registered alredy as a non profesionnal user with the others exchange feed. [I have answered "no" to the questions regarding the statut of pro " Thanks you for helping Regards |
 Active service Sierra NON Pro.png / V - Attached On 2024-11-22 10:54:52 UTC - Size: 64.78 KB - 45 views Opera Instantané_2024-11-21_193351_www.sierrachart.com.png / V - Attached On 2024-11-22 10:55:01 UTC - Size: 10.5 KB - 50 views |
| [2024-11-22 15:21:50] |
| John - SC Support - Posts: 39675 |
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There are two Account Support Tickets that have been opened for your account asking for additional information from you regarding your Non-Professional status. You can access these tickets at the following links (you only need to respond in one of them): https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1732210729235#ViewTicket https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1732127454432#ViewTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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