Support Board
Date/Time: Wed, 07 May 2025 16:53:33 +0000
Stock quotes errors this morning - incorrect previous closing price
View Count: 131
| [2024-11-21 13:13:23] |
| user_xyz - Posts: 479 |
|
I see many quotes this morning have incorrect Change and Daily Change %. Looking at the daily chart I see the previous close line dates back to Nov 7th. AMGN, AMAT, AMD, AVGO, BYND, BIDU, COIN Odd now that I am looking at the quotes it appears to only be affecting symbols starting with A, B, & C |
| [2024-11-21 13:52:43] |
| Sierra_Chart Engineering - Posts: 19468 |
|
We apologize for that. We had thought through the possibility of this but we made an incorrect determination thinking that it would not happen when we had made a change of the server for some of the channels. Thinking if we can do anything during the day to correct this. NASDAQ listed issues are vulnerable to this but not NYSE issues. Because NYSE always provides the Previous day's closing price on the feed itself. Whereas with NASDAQ we have to use what we store. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-21 14:56:56] |
| Sierra_Chart Engineering - Posts: 19468 |
|
We looked into this some more. We cannot resolve this during the trading day without causing a loss of data. This is something that we cannot do. As of now, the issue will be automatically resolved this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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