Support Board
Date/Time: Wed, 07 May 2025 16:55:55 +0000
Unknown symbol
View Count: 190
| [2024-11-20 15:26:35] |
| mvongvay - Posts: 4 |
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I keep getting this message now. No data is coming through for the symbol even translating it to the current data/trade service.
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 Screenshot 2024-11-20 at 9.22.57 AM.png / V - Attached On 2024-11-20 15:23:52 UTC - Size: 10.41 KB - 58 views |
| [2024-11-20 15:39:47] |
| mvongvay - Posts: 4 |
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I changed the data/trade service to CQG, no data coming through with active live trading from AMP futures.
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| Screenshot 2024-11-20 at 9.35.48 AM.png / V - Attached On 2024-11-20 15:39:29 UTC - Size: 15.21 KB - 57 views |
| [2024-11-20 17:20:06] |
| John - SC Support - Posts: 39675 |
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Rithmic has an issue, they need to fix their problem. You can not get real-time data for The CME Group and EUREX through CQG into Sierra Chart - we do not have support for this. Therefore, changing to a CQG connection will not solve your problem, as you are not setup to get any data from our Denali Exchange Data Feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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