Support Board
Date/Time: Wed, 07 May 2025 14:47:05 +0000
Trading Evaluator
View Count: 206
| [2024-11-19 02:28:23] |
| User177711 - Posts: 1 |
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trading Evaluator no longer working for me? I keep getting " Trade order Error - Order is not allowed based on the symbol. Contact Sierra Chart Support..." this was fine when i used it last, so not sure why i am now getting the error message. |
| [2024-11-19 04:24:49] |
| ForgivingComputers.com - Posts: 1055 |
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Mandatory Update for Trading Evaluator Services
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| [2024-11-19 08:13:19] |
| Sierra_Chart Engineering - Posts: 19468 |
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What is the symbol you are trying to trade?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-25 13:48:30] |
| User887627 - Posts: 3 |
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Hello, I get the same error when trying to trade FDAXZ24. I trade the Tradeing Evaluator with Denali Data Feed.
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| [2024-11-25 18:37:24] |
| John - SC Support - Posts: 39675 |
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User887627 - You are not setup to get real-time data for EUREX. Therefore, you would need to use the "Trading Evaluator - Delayed" for EUREX trades.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-25 20:43:12] |
| User887627 - Posts: 3 |
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Ohh that makes complete sense! Thank you for checking!
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