Support Board
Date/Time: Tue, 01 Jul 2025 01:39:41 +0000
Connected to data service but charts not printing today's data
View Count: 231
| [2024-11-15 15:01:39] |
| 3152sier - Posts: 54 |
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hello, support: I am connected to Interactive Brokers and chart data is not visible. The current price shows the live price on the scale, but the chart does not print any bars. please help. thank you. |
| [2024-11-15 15:12:19] |
| 3152sier - Posts: 54 |
|
the chart symbol is QQQ. other symbols in the chartbook are NVDA, AMD, MU, TSLA. all the charts are not updating, thank you |
| [2024-11-15 15:55:27] |
| John - SC Support - Posts: 40676 |
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Refer to the following: US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-19 13:53:28] |
| 3152sier - Posts: 54 |
|
Hello Support: I'm experiencing the same issue again: "connected but charts not printing." Please let me know if the problem is on your end, like last time, or if it is on my end. Thank you for your help. |
| [2025-06-19 14:01:26] |
| 3152sier - Posts: 54 |
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Sorry, please ignore my earlier message today as markets are closed. Thank you.
|
| [2025-06-19 16:46:22] |
| John - SC Support - Posts: 40676 |
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Correct - today is the U.S. Juneteenth holiday, so the U.S. Equities markets are closed. The CME Group will stop trading at noon for most products.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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